Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
711 Reviews of Ken Garff Buick GMC Riverdale - Service Center
Have not bought a car from them. But I have used their service department and it sucks. If you want to be scammed out of your money, like the idiot I was, then go ahead and take it t But I have used their service department and it sucks. If you want to be scammed out of your money, like the idiot I was, then go ahead and take it to them. I had been having a check engine light come on and off for over a year now and had taken it into them twice. The first time, they said nothing was wrong. The second time they finally figured out what the “problem” was. Then suggested over $4000 in fixes. Wanted to charge double labor for injectors and spark plugs. When I questioned it they said they would take the spark plug labor charges off if I agreed to do all of the fixes they suggested. Took it to an auto shop recommended by a friend for their honesty and ethics. The check engine light was from a disconnected vacuum hose not my injectors. Something they immediately figured out. Do NOT take your car here for service. More
It was very clean and the staff was helpful and friendly. The oil change was kept to my appointment time and fast. The oil change was kept to my appointment time and fast. More
Wont be back we brought our Buick down to them from Wyoming twice for a check engine light. The last time i paid $1600 for the repair + had it shipped back up to me at a cost of $200 and the check engi Wyoming twice for a check engine light. The last time i paid $1600 for the repair + had it shipped back up to me at a cost of $200 and the check engine light is still on. I also called two days ago to talk to someone about the issue. The receptionist said that all the service writers were busy and i would receive a call back as soon as possible. Sa soon as possible never came so i called at 4:30 two days later and the service department said that those receptionsts are not in her same building.......... ok? not happy with any of it More