Ken Garff Buick GMC Riverdale

Review is Both ends of spectrum This is the third time we have had to use the collision center. We return to Ken Garff because the work is excellent, However, the communication on th This is the third time we have had to use the collision center. We return to Ken Garff because the work is excellent, However, the communication on the work is lacking. We received texts saying the work is on track for date given of completion, sometimes multiple texts per day, then on the date of completion we get texts of change of date, multiple days in a row so that the vehicle isn’t ready until days later. This has happened EVERY time our car has been there. Truthfull communication is almost nonexistent. We even asked to be given bad news when it is known rather than at the very last minute. Just be straight with us so we know what to expect, otherwise we get upset once we finally find out. More

Grt svc for. Out of towners Got engine trouble lite. M Gilman gave me bad news of $5k on 08 diesel, almost 1/3 it’s value. Quickly realiZed not worth it. S veeder & d messerly w Got engine trouble lite. M Gilman gave me bad news of $5k on 08 diesel, almost 1/3 it’s value. Quickly realiZed not worth it. S veeder & d messerly went over my needs incl 2nd hand. Turned out there was only one truck met my needs. They & svc dpt expexited getting 17 Denali ready for my 5th wheel & went beyond when at end of day discovered electr problem for hookup. More

Excellent Salesman! Excellent Service! No hassle sales service. All questions answered. Vehicle delivered clean. People were friendly and courteous. Facilities were clean Excellent Service! No hassle sales service. All questions answered. Vehicle delivered clean. People were friendly and courteous. Facilities were clean and comfortable. Vehicle selection good. More

Best car buying experience I’ve had! Everyone we worked with was so helpful! They went through everything with us from financing, car specifics, and how everything inside the car works. T Everyone we worked with was so helpful! They went through everything with us from financing, car specifics, and how everything inside the car works. The most friendly and helpful car salesmen I’ve had the honor of meeting. They helped us find all the discounts available and made sure we had the extra protection we needed! More

Great experience Our dealer was very helpful,knowledgeable and friendly. I would recommend this dealership to my friends. They had us taken care of in a timely fashion Our dealer was very helpful,knowledgeable and friendly. I would recommend this dealership to my friends. They had us taken care of in a timely fashion and in a car that we both liked. More

Ken Garff This dealer is very knowledgeable of the vehicles they service and perform their duties in a very professional manner. I feel l do not have to follow This dealer is very knowledgeable of the vehicles they service and perform their duties in a very professional manner. I feel l do not have to follow up behind them. More

Advantage Care Oil Change As usual, another great experience with the service department at Ken Garff GMC Riverdale. Charles and Michelle were efficient and friendly with the As usual, another great experience with the service department at Ken Garff GMC Riverdale. Charles and Michelle were efficient and friendly with the appointment making process, check-in, as well as pick-up. That’s one of the reasons I keep going back. Great customer service. My expectations are all always met or exceeded. More

Painless, Quick, Easy, and Life Changing Ken Garff’s Parker Mills not only helped us find exactly what we were looking for, but exceeded those expectations by a long shot. Would highly recomm Ken Garff’s Parker Mills not only helped us find exactly what we were looking for, but exceeded those expectations by a long shot. Would highly recommend purchasing a vehicle here! More

Body and Service both great! I crunched my new car and your people at the body shop and the service department worked on two problems. I had an issue with billing and they heard m I crunched my new car and your people at the body shop and the service department worked on two problems. I had an issue with billing and they heard me out to my satisfaction! James in Body and Ciara in Service at Riverdale Utah were great! Thank you! I would recommend to anyone and did, my son in law bought a new car from them! More

Best dealership experience! Bill and Chad were awesome and took great care of me. Gave me a great deal on a new truck and a extremely fair price on my trade in. Was the best expe Bill and Chad were awesome and took great care of me. Gave me a great deal on a new truck and a extremely fair price on my trade in. Was the best experience I have had buying a car from a dealership. They have earned a loyal customer out of me! More