Ken Garff Buick GMC Riverdale

My experience is always wonderful and very satisfying My experience was very pleasant. I always appreciate Charles Burt, he is positive and professional. My service time is always kept to a minimum. Als My experience was very pleasant. I always appreciate Charles Burt, he is positive and professional. My service time is always kept to a minimum. Also work is only performed if needed. As a single Lady I appreciate their honesty and integrity. More

Very good I have bought two GMC trucks and two Honda’s from you. I sold my older GMC to my son who lives with me. Imagine my surprise yesterday when I found out I have bought two GMC trucks and two Honda’s from you. I sold my older GMC to my son who lives with me. Imagine my surprise yesterday when I found out you had transferred all my vehicles under his name. All e mails, even this one went to him. How could this happen? Could you please fix this? He doesn’t want my e mails from you More

Buying experience Also worked with Brent Walker who is not listed. They were helpful and efficient and made experience great. Took time to explain features inside vehi Also worked with Brent Walker who is not listed. They were helpful and efficient and made experience great. Took time to explain features inside vehicle without acting like we were putting them out. More

Great customer service. From the first phone call to vehicle delivery everyone was curtious and professional. The dealership is pleasant to do business in and the staff did e From the first phone call to vehicle delivery everyone was curtious and professional. The dealership is pleasant to do business in and the staff did everything they could to make my family, including the dog, feel welcome and at home. More

Excellent You have excellent customer service, I really had a great experience. They took good care of me and my car. They gave me what I wanted, You have excellent customer service, I really had a great experience. They took good care of me and my car. They gave me what I wanted, More

Fast, friendly and well done The people in service are friendly and helpful. My service was done quickly. They provided drinks and snacks while I waited. Service kept me informed The people in service are friendly and helpful. My service was done quickly. They provided drinks and snacks while I waited. Service kept me informed of what was happening and my car was returned to me cleaner than it was when I he led it in. More

Great friendly service We were welcomed and there was no pressure to buy. We did end up purchasing a 2019 GMC Acadia. Chad and Stephen were both really nice and new a lot of We were welcomed and there was no pressure to buy. We did end up purchasing a 2019 GMC Acadia. Chad and Stephen were both really nice and new a lot of information about all the vehicles they had on the lot. I would recommend them. More

Prompt and attentive to detail Ken garff Body shop has fixed my vehicles on at least 3 occasions. They are always very good about delivering what they promise on time and with exce Ken garff Body shop has fixed my vehicles on at least 3 occasions. They are always very good about delivering what they promise on time and with excellent customer service More

Great experience! Bill was wonderful to work with. Very responsive and friendly. I would recommend both Ken Garff and Bill for anyone looking for a new or used GMC. Bill was wonderful to work with. Very responsive and friendly. I would recommend both Ken Garff and Bill for anyone looking for a new or used GMC. More

Good not great Good buying experience. Brad and staff are friendly. I was told I have to buy a warranty because the bank requires it. I should have known better, Good buying experience. Brad and staff are friendly. I was told I have to buy a warranty because the bank requires it. I should have known better, but valuable lesson learned. The warranty was quoted to me as a 3 year 36000 comprehensive, they tried to give me a 3 yr 36000 powertrain when I noticed the difference, they knocked it down to a 2 yr 24000 "high-tech" warranty that is supposedly more expensive, but they would sell cheaper because it was their mistake. My wife loves the vehicle which is what is most important. I would consider buying from here again knowing what I know now. Overall a decent buying experience that wont stop me from going somewhere else should I find a better deal. More