Ken Garff Big Star Honda

I did not plan on purchasing from Big Star Honda (BSH). I already had an exceptional deal on the table with another dealership, but the car was in my secondary color choice. I had exchanged several emails I already had an exceptional deal on the table with another dealership, but the car was in my secondary color choice. I had exchanged several emails with Jonathan Vandiver at BSH when I let him know I was buying elsewhere, but he still wanted an opportunity to win the sale. I was sure when he saw my current offer, he would bow out, but instead, he promised to beat that price and get the car in my preferred color... and that is exactly what Jonathan did. One note on the car... it was a high demand model with very few available in Houston and none in my primary color. I could see no clear incentive for BSH to want the sale; they could have certainly sold it to someone else at a higher price. The fact that BSH still wanted my business impressed me greatly. I also had a very good experience with the finance team. Michael Nguyen was very pleasant to work with, offered very competitive prices, and beat the interest rate offered by my credit union. I am very satisfied with Jonathan, Michael, and BSH. More

The sales guy was very nice and understanding, worked well with us. THe finance guy was super sweet nad helpful and the process was quick and easy! well with us. THe finance guy was super sweet nad helpful and the process was quick and easy! More