Ken Garff Big Star Honda

Super quick. Got a used 2014 Accord sport in awesome condition...the process was quick and painless....the only reason it took as long as it did was because I was Got a used 2014 Accord sport in awesome condition...the process was quick and painless....the only reason it took as long as it did was because I was shopping around. I ended up getting the best price and condition for the car I wanted....King Leo was great, treated me like his son and the used car manger , his name escapes me but he was awesome as well....good job Big Star on making this process smooth as possible. More

Truly a hassle-free experience Danny Tran helped me at the beginning by giving me a great price so I came in to look at the vehicle. He greeted me and got the car brought out to the Danny Tran helped me at the beginning by giving me a great price so I came in to look at the vehicle. He greeted me and got the car brought out to the front. From there, I was helped by Dylan Nguyen, who made the car buying process stress free. I would say this was the most positive experience I have had when purchasing a car. More

Trade in Worked something out for us with the payments the process was fast and they explained the whole contract before signing and the staff was super nice Worked something out for us with the payments the process was fast and they explained the whole contract before signing and the staff was super nice they made sure we felt comfortable More

Awesome My sales person Stephen Hague was very knowledgeable and made the process simple and hassle free. Jeremy and Janet explained all of the details of the My sales person Stephen Hague was very knowledgeable and made the process simple and hassle free. Jeremy and Janet explained all of the details of the contract and did not use any high pressure tactics. I highly recommend Big Star Honda. More

feels like buying a car from good friends I worked with Jafar and got helps from Lee and Burke. They were great. They guided me step by step, taking time and bearing me. I highly recommend the I worked with Jafar and got helps from Lee and Burke. They were great. They guided me step by step, taking time and bearing me. I highly recommend these guys for your next car purchase. More

Trade in Geraldo called us for 2 weeks to go trade in are crv I told him I don't want him to waste are time and that's what he did. I was very disappointed wi Geraldo called us for 2 weeks to go trade in are crv I told him I don't want him to waste are time and that's what he did. I was very disappointed with y'all communication. More

Excellent honest car buying experience Dylan Nguyen was our salesman and he was great. He took care of all my questions and prepared everything we needed without any tricks to close fast. Dylan Nguyen was our salesman and he was great. He took care of all my questions and prepared everything we needed without any tricks to close fast. I was very specific what I wanted and Dylan gave me exactly what I wanted without any tricks or upsell. Bert did our final papers and went over some warantee options. He was also very expeditious and thorough. I point this out because I am very leary of car salesmen and hate wasting my time and being tricked. But Dylan was very upfront and all the contracts reflected exactly what we agreed on. I definitely RECOMMEND BIG STAR HONDA for a great car buying experience! In contrast, I went to Honda of Katy and that was the most frustrating experience of a dupe, bait and switch, and upsell. More

Great Experience! Excellent customer service even when you arrive just before closing time! It was a great experience and we were able to drive away with the car we wan Excellent customer service even when you arrive just before closing time! It was a great experience and we were able to drive away with the car we wanted and are very satisfied with both the car and the service we received! More

Excelent service from the sale man It's the best experience to purchase my new Honda Accord last week at this dealer. The most impressive is the sale man I had, Mr. Anthony Nguyen. Pric It's the best experience to purchase my new Honda Accord last week at this dealer. The most impressive is the sale man I had, Mr. Anthony Nguyen. Price bargain, paper work process, and finance were as fast and easy as I bought grocery. I feel very lucky to buy my car through this honest sale man. Thank you very much , Mr. Nguyen. More

Excellent Experience The smoothest car buying experience I have ever had. Everyone was friendly. Financing process was smooth and quick and It didn't take all day! The smoothest car buying experience I have ever had. Everyone was friendly. Financing process was smooth and quick and It didn't take all day! More