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Ken Garff Big Star Honda
Houston, TX
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 432 reviews
May 22, 2018
2017 Honda Easy and simple purchase of my new Honda. Made my buying experience a enjoyable one! Appreciate all the kind and friendly employees, I would definitel Easy and simple purchase of my new Honda. Made my buying experience a enjoyable one! Appreciate all the kind and friendly employees, I would definitely buy from here in the future. More
by Accord
Employees Worked With
Financial lady was a pleasure to deal with., John Vandiver, Yasin Kasam
May 21, 2018
Painless Experience My past experiences of buying a car were so stressful. I felt no pressure to buy a car and I felt respected and well taken care of. My past experiences of buying a car were so stressful. I felt no pressure to buy a car and I felt respected and well taken care of. More
by Redrocket
Employees Worked With
Michael Nguyen, John Vandiver
May 12, 2018
Awesome experience I had a great experiance John my sales associate was very profesional, he answered all of my questions I will highly recomend big star honda to all o I had a great experiance John my sales associate was very profesional, he answered all of my questions I will highly recomend big star honda to all of my family and friends. More
by Arnoldo
Employees Worked With
Erin Jones
May 11, 2018
Excelent job One. of the best experience buying a Car. My agent answer all the details and guide me to understand the feautures also he was very knowledgeable. One. of the best experience buying a Car. My agent answer all the details and guide me to understand the feautures also he was very knowledgeable. More
by Camdenhill
Employees Worked With
Anthony Nyugen
May 09, 2018
New Honda Pilot Erin and Jeremy were easy to work with and very patient. I knew which model I wanted and the price I was willing to pay, and they made it happen! Both Erin and Jeremy were easy to work with and very patient. I knew which model I wanted and the price I was willing to pay, and they made it happen! Both men were courteous and helpful. More
by Cindy
Employees Worked With
Erin Jones and Jeremy Haverd
April 30, 2018
EXCELLENT. EL SERVICIO Y LA AMABILIDAD DE TODO EL PERSONAL. ES EXCELENTE.Y NOS SENTIMOS MUY AQUSTO POR LA COMPRA DE NUSTRO NUEVO HONDA. GRACIAS "big star honda EL SERVICIO Y LA AMABILIDAD DE TODO EL PERSONAL. ES EXCELENTE.Y NOS SENTIMOS MUY AQUSTO POR LA COMPRA DE NUSTRO NUEVO HONDA. GRACIAS "big star honda " More
by Alicia58
Employees Worked With
FELIPE CANALES...
April 29, 2018
My experience while leasing a second vehicle I went there because I got an email saying you guys were having a blow out sale and would be having food truck and shaved ice also a dj. I also wanted I went there because I got an email saying you guys were having a blow out sale and would be having food truck and shaved ice also a dj. I also wanted to look at the different cars you have because my lease was going to be up June 22, 2018 I have also purchased a Ridgeline I am buying not leasing. So instead of turning it back in I decided to renew because of your sales man JOSE Mercado and Jeremy in finance we keep coming back and WILL CONTINUE to come back and refer due to these two awesome people you keep there . Without them I would take my business elsewhere. More
by Dante and Nancy
Employees Worked With
Jose Mercado and Jeremy they are awesome
April 28, 2018
Inconsistent APR rate (changed after the initial contract) I do not appreciate the Honda Lender to changed the rate from 3.45 to 3.6% after what we agreed upon. We signed for 3.45%APR for 72mo. We were asked t I do not appreciate the Honda Lender to changed the rate from 3.45 to 3.6% after what we agreed upon. We signed for 3.45%APR for 72mo. We were asked to come back to signed papers they said we missed, we were caught off guard. The accounting said the company did not approved us for 3.45%, make no sense! More
by Charles
Employees Worked With
Michael Nguyen
April 27, 2018
Good experience Ryan and Mike are so nice to help us bought the new car. Ryan is very kind and explain very detail about the car and answer our questions. Mike kindly Ryan and Mike are so nice to help us bought the new car. Ryan is very kind and explain very detail about the car and answer our questions. Mike kindly help us with buying process. More
by Lady one
Employees Worked With
Ryan Saxton, Mike Nguyen
April 25, 2018
Fast, efficient, and pleasant Great dealership in Houston. Had the cheapest price by far. Total time from walking in to it the door was under an hour! Can't be happier. Such an eas Great dealership in Houston. Had the cheapest price by far. Total time from walking in to it the door was under an hour! Can't be happier. Such an easy experience More
by Topherinhtown
Employees Worked With
Stephen, Ryan
