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Ken Garff Big Star Honda

Houston, TX

4.0
432 Reviews

11200 Gulf Freeway

Houston, TX

77034

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Showing 432 reviews

March 19, 2019

Excellent experience! I want to thank my sales guy Jesus Garza for everything. He was awesome all the way through. I truley recommend Big Star Honda Dealer for a new and go More

by Silvia210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
March 15, 2019

Steven Creech & Felipe Canales I’ve got a 2019 Honda Pilot EX today and Iam so grateful to Steven Creech for helping me to get approved. He’s an amazing and a wonderful person. I a More

by Teacher of the Year (2018-2019)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Canales
March 13, 2019

Good deal great customer service Here they really care about you they will help you and make sure you are well tooken care of no complaints on my end good job crew keep up the good wo More

by mightymike1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
March 13, 2019

Great experience It was a great experience all around. Everyone was very nice. Made trading in my car for a Honda experience to remember. I will be back to get my next More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaun Pineda
March 11, 2019

First time buyer The two people who helped me were so helpful & really tried their hardest to get me the best deal possible! I would highly recommend this dealer! More

by baviles98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Rodriguez, Juan Garza
March 10, 2019

nice experience Our experience was great, the staff was helpful and they answer all our questions in a very precise way. They were very friendly and patient with us More

by 2019Crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Gutierrez, Felipe ( finance agent)
March 08, 2019

Awesomeness!!! This dealership gave me the best car shopping experience! I met with Lee Creech he was such a great help! I was recommended by Brad Armstrong who is a More

by TNez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Creech
March 06, 2019

Audi purchase Disappointing that guarantees on price and rates made by sales staff weren’t verified and increased when it came time for financing. Made for a lot of More

by Draganary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Canales
Mar 08, 2019 -

Ken Garff Big Star Honda responded

Hi Draganary, we apologize that your experience here with us was not one worth 5 stars. If you would like to contact me at mcarano@bigstarhonda.com, we can discuss your experience further and see what we can do to make your future experiences with us worth 5 stars. Thank you! – Martin Carcano, General Manager

March 02, 2019

Positive experience in buying a honda Dealer that put himself in the shoes of the customer. Leo kanu the vendor was able to engage his management at the right moment, and to advocate for o More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo kanu
March 01, 2019

Best ever Danny, Jason, and Janet made my vehicle leasing experience the best I have ever had at any dealership. The small issues that always accompany a vehic More

by MDS honda happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foster, Janet Chan, Danny Tran
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