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Ken Garff Big Star Honda
Houston, TX
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 432 reviews
June 23, 2019
Shopping for New Car My experience at Big Star was wonderful. The salesman, Will, did a great job. He was friendly, knowledgeable, and caring. He took a great amount of ti My experience at Big Star was wonderful. The salesman, Will, did a great job. He was friendly, knowledgeable, and caring. He took a great amount of time to explain and go over everything. I would highly recommend Big Star Honda to anyone looking for a car. I love my new car! More
by Cutie48
Employees Worked With
William Holderfield
June 21, 2019
First Time Car Leasing Made Easy Today, I came into Big Star Honda to purchase a car. Although I was nervous, anxious, and scared to purchase, Lee walked me through everything! I know Today, I came into Big Star Honda to purchase a car. Although I was nervous, anxious, and scared to purchase, Lee walked me through everything! I know I was super annoying but he stayed calm and answered all of my questions. He was super friendly and helped me to find what I was looking for and at the price I wanted. Also, they offered me so much food- snow cones, cupcakes, and apples :) Thanks again Lee and Felipe! More
by jjaida
Employees Worked With
Steven "Lee" Creech and Felipe C.
June 03, 2019
Nice experience Mr. Leo in sales and Ms. Janet in finance are awsome. Mr. Leon went the extra mile to assure that I got what I was looking for. Thanks for all the h Mr. Leo in sales and Ms. Janet in finance are awsome. Mr. Leon went the extra mile to assure that I got what I was looking for. Thanks for all the help. More
by Beaumont
Employees Worked With
MR. LEO
May 29, 2019
Good experience with car buying, best Honda dealership in to Good experience with car buying, best Honda dealership in Town. Reasonable price for all models. No gimmicks, honesty and transparency kept while fina Good experience with car buying, best Honda dealership in Town. Reasonable price for all models. No gimmicks, honesty and transparency kept while finalizing the details. More
by Arshad
Employees Worked With
Earnest Williams
May 26, 2019
Great experience We had a great experience buying our 2019 CRV. Rene our salesman worked with us to get a great price. He was very knowledgeable explaining all the fea We had a great experience buying our 2019 CRV. Rene our salesman worked with us to get a great price. He was very knowledgeable explaining all the features on the vehicle. I would also like to thank the manager Marvin and Kristina in finance. Will definitely recommend to family and friends. Very satisfied customer! More
by Bighonda@2019
Employees Worked With
Rene, Marvin and Kristina
May 16, 2019
Bad servive Customer service like xxxx... i dont have appointment to oil change maintainance but I come early at 7AM. My car 2018 with 13,000miles, the guy ask me Customer service like xxxx... i dont have appointment to oil change maintainance but I come early at 7AM. My car 2018 with 13,000miles, the guy ask me change some parts but I did not agree, and he said I have to wait 1,5 hours, I said Ok. I waited to 8:30AM, and I went to ask him, he said because I didn’t have appointment, so I have to wait. I continued to wait to 9:30, I came and ask him one more time, he said I wait more time. At 10:00AM, another guy came and said i have to wait more time or reschedule to another day. I said I have to wait 3hrs, he said he dont know, and he go check my cars, he said my card still have 30% oil, and I have to wait to 15% and come back. I told him why the service due is 3/19 or 15%, and now is 05/19. He said dont worry about date, Just the %. I did not understand if it not importance why they wrote the date for what???? And why they let me wait 3 hrs... customer service like xxxx... More
by quynh
Employees Worked With
The guy sit on second row on the left.
April 19, 2019
GREAT Most of the work was done without having to sit at a desk....Texting features and efficiency in processing the paperwork was satisfactory to me. My sa Most of the work was done without having to sit at a desk....Texting features and efficiency in processing the paperwork was satisfactory to me. My salesman also found me a manual trans as I requested! Great job! More
by KMMY
Employees Worked With
Janet Chang, Michael Nguyen
April 17, 2019
Sales I only had the best car buying experience with Ari Imanraharji, even though this was my first time purchasing a car Ari was very patient with my fami I only had the best car buying experience with Ari Imanraharji, even though this was my first time purchasing a car Ari was very patient with my family & I. He gave us enough space and also gave really good advice. My parents never had this good of an experience when buying cars. If it wasn’t for Ari I don’t think I would have bought the new 2019 Honda Civic. All thanks to Ari, I would definitely recommend him to friends and family.. without a doubt I would love to make business with him. More
by joanne_20
Employees Worked With
Ari Imanraharja
April 03, 2019
Buyer excellent service the dealer was servicial in everything. i recommend this seller 100% The dealer did everything possible to get our SUV the same day excellent service the dealer was servicial in everything. i recommend this seller 100% The dealer did everything possible to get our SUV the same day. My wife is very satisfied whit the service. Thank you More
by Lachogula
Employees Worked With
Juan Carlos Garcia
March 28, 2019
Great Experience I was helped right there and then with a great salesman, Mr.Rene. I got all my questions answered and left Big Star Honda with a new Honda Accord that I was helped right there and then with a great salesman, Mr.Rene. I got all my questions answered and left Big Star Honda with a new Honda Accord that I'm extremely enjoying! I appreciate all of them because we also went in when costumer appreciation event was going on and Rene made sure to get us tickets to get food from "Whatcha Cravin?" food truck. Overall I'm grateful for having a great experience. More
by Solache.Giselle
Employees Worked With
Rene Rodriguez & Geraldi Cuello
