Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Big Star Honda

Houston, TX

Overview
Reviews
Vehicles
4.6
565 Reviews
Our goal is to make your car buying experience the best possible. Big Star Honda's virtual dealership offers a wide variety of new and used cars, service specials, and Honda parts savings. Conveniently located in Houston, TX we are just a short drive from Pasadena, TX and Pearland, TX.
Contact Dealership

11200 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 565 reviews

February 22, 2026

The best service we've ever had at a dealership! Inside the dealership also looks great More

by KAECRB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherri Smith, Jaron Richardson
Report | Print
February 22, 2026

Service department is warm and courteous Described the service items very well and cost transparency More

by pankajsahu
Recommend Dealer
Yes
Report | Print
February 22, 2026

Explanation of service was good. Work done in a timely manner. I was satisfied with the total service provided. More

by felipe.villarreal
Recommend Dealer
Yes
Report | Print
February 21, 2026

Good service and fast Great service, fast and efficient, and a fantastic waiting room Excellent service, fast, efficient, very friendly, and a fantastic waiting room More

by miguelhernandez681
Recommend Dealer
Yes
Report | Print
February 20, 2026

Misrepresentation the condition of the vehicle. Was damaged when I arrived. I wasted my time driving 4.5 hours to see this. Would not recommend. I did not purchase. More

by mark.s.lloyd
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sales manager for used cars
Report | Print
Feb 23, 2026 -

Big Star Honda responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Karl Lutz, karll@bigstarhonda.com

February 20, 2026

Efficient and knowledgeable I was very happy that they offered uber service instead of waiting at the service area. More

by s0w7332
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
February 20, 2026

It’s nice service and good customer service fast delivery and cheaper parts this dealership. More

by saaddaha410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
February 20, 2026

Easy in, Easy out Easy in, Easy out Easy in, Easy out Easy in, Easy out Easy in, Easy out Easy in, Easy out Easy in, Easy out Easy in, Easy out Easy in, Easy out More

by PAIZJOE
Recommend Dealer
Yes
Employees Worked With
Sang
Report | Print
February 20, 2026

Great, efficient and rapid service! The man who guided me was exceptionally professional and energetic! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
February 20, 2026

Always friendly. Usually very quick and thorough. I like that the techs are doing videos now too More

by PMCross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Dan
Report | Print
1
2
...
57