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Big Star Honda

Houston, TX

Overview
Reviews
Vehicles
4.7
609 Reviews
Our goal is to make your car buying experience the best possible. Big Star Honda's virtual dealership offers a wide variety of new and used cars, service specials, and Honda parts savings. Conveniently located in Houston, TX we are just a short drive from Pasadena, TX and Pearland, TX.
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11200 Gulf Freeway

Houston, TX

77034

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Showing 609 reviews

March 24, 2026

I found service to be accurate, timely, and organized. They identified the issue, completed work in good time, and organized my commute home and back. More

by Dariusrandle
Recommend Dealer
Yes
Employees Worked With
Ben
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March 24, 2026

The service was great as usual, time was good, very nice waiting area Professional and friendly. More

by GGALMEN
Recommend Dealer
Yes
Employees Worked With
A very nice young man.
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March 24, 2026

I had an appointment and was delayed by three hours. For the next one, don't tell me to make an appointment. More

by Canter6574
Recommend Dealer
No
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March 24, 2026

Communication was amazing his communication was amazing. He kept me up-to-date on everything that I needed. and also any recommendations he had. More

by latishatezeno26
Recommend Dealer
Yes
Employees Worked With
Benjamin
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March 23, 2026

Gerson Barahona, my service advisor was very helpful and Honda did a great job repairing my Honda Pilot. They will fix any recalls, although there have been very few of those. They kept my car for More

by Lone Star Dreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Barahona
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March 20, 2026

Sang was very nice & helpful. I also got a chance to checkout your new remodel'd service area and even looked around at your new cars outside inventory. Nice to have car int More

by temp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang, person who vacuumed car
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March 20, 2026

Good communication He provided what I want in a polite way You ask too much More

by yudeng49
Recommend Dealer
Yes
Employees Worked With
Ben
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March 19, 2026

Always get the best of service. No wait time it’s never more than an hour with an appointment. More

by Yomaoje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
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March 19, 2026

Excelent, efficient, affordable and quality, very happy to help you, place to go with your Honda investment....thanks Big Star Honda... More

by Miguelon1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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March 18, 2026

I received the best treat. The person was attentive, very polite and very professional in his work More

by ariannabruceta
Recommend Dealer
Yes
Employees Worked With
Gerson Barahona.
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Mar 18, 2026 -

ariannabruceta responded

All the personal are responsible, attentive and professional people. Always able to help you with any questions. The place is always clean and have a very comfortable atmosphere and a nice cafeteria

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