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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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July 21, 2014

Mrs Blaha I receive good service. I was satisfied. The Agency was clean and comfortable. I like the shuttle service to my house while my vehicle was getting ser More

by Claudia Blaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to assist you with the service of your vehicle, as well as for the kind review. We wook forward to working with you in the future.

July 04, 2014

First free maintenance Came in for first free maintenance (although was not needed since I only had 2,000 miles on car) and they did oil change (which I kind of thought was More

by jamilou
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
?
Jul 14, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opporunity to assist with the servicing of your Hyundai. Oftentimes, manufacturers will recommend that customers change their oil every 6 months to 1 year, regardless of the mileage on the car. In other words, the recomended oil change intervals can be every 6 months OR 5,000 miles, whichever comes first. We apologize that you had to wait a bit longer than we originally anticipated, and will work to expedite future service visits. Please do not hesitate to contact me directly at andy.c@ganleywestside.com should you have any other questions or concerns. We appreciate your business and look forward to working with you in the future.

April 17, 2014

Awesome Service Took my car in for a oil change notified the guys at service of some problems i was having with my coolant / water pump. They took the time to look at More

by Geopopovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Took my car in for a oil change notified the guys at service of some problems i was having with my coolant / water pump. They took the time to look at my problem with no pre schedule. They expressed genuine concern for the well being of my vehicle and ins
Apr 21, 2014 -

Ken Ganley Westside Imports responded

Thank you for allowing us to service your vehicle. We appreciate your vote of confidence and look forward to working with you in the future.

April 08, 2014

Painless every step of the way ... All went well .... Mike, the Service Writer, got me all setup and quickly on my way .... called to bring me up to date on progress and called when the More

by richhhhmar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike the Service Writer
Apr 08, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to service your vehicle, as well as for the kind review. We look forward to working with you in the future.

April 08, 2014

Great Service! Michael took great care of me. He was friendly and courteous! I was in for my regular maintenance without an appointment and the wait was minimal. More

by LynnBreckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torok
Jul 14, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to service your Volkswagen. It was a pleasure working with you, and we look forward to assisting you in the future!

April 05, 2014

great Great service and help. No problems and no confusions whatsoever. Definitely reccomend to others. Wow. Just excellent. I loved it. Wish i could live t More

by heysamsung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Sung
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity top assist you with servicing your car, as well as for the nice review. We look forward to working with you again in the future, although we do not currently have any vacancies ;)

April 05, 2014

Service dept. Ganley Westside As always everything was done in a timely manner. In fact a problem was found and we were given a car to use until the problem was fixed. (The next da More

by ccmealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to assist you with your vehicle. We appreciate your trust in Ganley Westside Imports and look forward to working with you in the future.

April 02, 2014

Great Service Great service experiance. Everyone was very friendly and helpful, even the General Manager stopped and spoke with me on the sales floor. Work was comp More

by WarrenPatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Werner
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for visiting and allowing us to service your car. We appreciate your loyalty, as well as the nice review!

April 02, 2014

Great customer service and savy repair techs Customer service is always top notch at this center, and their experience techs get the job done RIGHT the first time. Its worth the extra money when More

by j1omar2k5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for allowing us to service your car. We appreciate your loyalty and look forward to working with you in the future.

March 28, 2014

Always GREAT customer service! Thank you for putting up with me and my GLI. Chris and the other guys always take care of my needs without making me feel silly. They smile and say More

by danni321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris and mike?
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for the oppoprtunity to help you with your Volkswagen GLI, as well as for the kind review. Please do not hesitate to let us know if we can be of any futher assistance.

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