Ken Ganley Westside Imports - Service Center

service work The work that needed to be done ,was done when they said it was going to be finished. I was able to get a loaner and also they picked me up and droppe The work that needed to be done ,was done when they said it was going to be finished. I was able to get a loaner and also they picked me up and dropped me off.When the work was finished my car was clean and there were no other problems. More

summery over all good results, good service, friendly people. solved the problems had the car ready when they said it would be, kept there cool even with some over all good results, good service, friendly people. solved the problems had the car ready when they said it would be, kept there cool even with some of the customers that were not nice. More

Great Service I have been going here for service for over 7 years because they always do a great job in a timely manner. They staff is top notch who ever you deal w I have been going here for service for over 7 years because they always do a great job in a timely manner. They staff is top notch who ever you deal with. More

excellent The visits are always quick and easy. I am always treated very well and everyone is very friendly. The waiting room is very comfortable. My car is The visits are always quick and easy. I am always treated very well and everyone is very friendly. The waiting room is very comfortable. My car is always washed and clean when I pick it up. I appreciate that. More

Auto butler service I had a positive experience receiving the auto butler service at ganley west side VW. I would highly recommend this dealership to anyone for service. I had a positive experience receiving the auto butler service at ganley west side VW. I would highly recommend this dealership to anyone for service. More

Subaru Fast,excellent service,dropped car off they were very busy,but they squeezed me in because I needed car,I was surprised when they got car done same da Fast,excellent service,dropped car off they were very busy,but they squeezed me in because I needed car,I was surprised when they got car done same day More

Very satisfied Took my Sonata in for service and was very happy with the short time frame that it took the technicians to complete everything. I also left with a Dri Took my Sonata in for service and was very happy with the short time frame that it took the technicians to complete everything. I also left with a Drive Sure benefit program. This was something that in all the years I have owned a car, 48, I have never been provided. Well done, Galey. More

Excellent Service I was able to work the entire day while my car was being serviced. North Olmsted's VW corrected "Recall" issues with the vehicle. Overall, just a st I was able to work the entire day while my car was being serviced. North Olmsted's VW corrected "Recall" issues with the vehicle. Overall, just a stress-free experience. More

Headliner Replacement Although the original service person dropped the ball on getting our headliner replacement underway before he left Ganley, the replacement service adv Although the original service person dropped the ball on getting our headliner replacement underway before he left Ganley, the replacement service adviser did everything necessary to get the job done. We fought VW of America and VW Germany for over 6 months to replace our headliner in our '07 Jetta Wolfsburg with only a offer from them to replace parts while we pay $500 in labor. The job took longer than expected and they were able to cut our co-payment almost in half which was an unexpected surprise. More

Wonderful service department I really liked being able to bring my car in the same day & at a time that was good for me. I purchased a 2014 Jetta. I LOVE it. I needed to have the I really liked being able to bring my car in the same day & at a time that was good for me. I purchased a 2014 Jetta. I LOVE it. I needed to have the underside of my car looked at because I hit a raccoon on freeway. They double checked everything & topped of my liquids. Both the sales & service department are wonderful !! More