Ken Ganley Westside Imports - Service Center

CP in Cleveland,OH Does a great job at getting you in and out while waiting for your car to get serviced. They make sure that they honor any warranties as well. Does a great job at getting you in and out while waiting for your car to get serviced. They make sure that they honor any warranties as well. More

Freindly, Knowlegeable, Caring I had to have recall work done and the dealership took perfect care of me. When I first called they asked me my needs for a loner car so that I was no I had to have recall work done and the dealership took perfect care of me. When I first called they asked me my needs for a loner car so that I was not inconvenienced, and then explained the recall work to be done and the time frame that I could expect. They told me they would call me back with a couple dates to bring my car in. I agreed to a date and took my car in. The staff was friendly, efficient, and attentive. My loaner car was brought around in a timely manor and I was on my way. I took the loaner back the next day and picked up my car again the staff was perfect and the repairs to my car were complete. I am glad that I bought my car from Gantley West Side and glad that I have access to such a great staff. I worked with Matt Oshea, Erica Cores, Greg Kerro. They are a great team of people and the reason I will always be confident that I have the best service possible. A+++ More

excellent. Very good. It is not the first time I go to this dealer. Every time I got very good service or anything else need. I think t b at the prise abd qualit Very good. It is not the first time I go to this dealer. Every time I got very good service or anything else need. I think t b at the prise abd quality of work there is great. More

Best service I have had yet. my 2011 outback has 118,000 miles and needed a lot of maintenance. Ganley's thoroughly inspected the car and made recommendations that I had done. I my 2011 outback has 118,000 miles and needed a lot of maintenance. Ganley's thoroughly inspected the car and made recommendations that I had done. It runs like a new car now, I can expect another 100,000 out of it. The best part was when I paid for it, they saved me money compared to what the original quote was. Great Job. More

My experience at Ganley Westside Subaru I took our Outback once for standard oil change and another time for Butler care. Each time, I was taken care of promptly! Excellent experience! It I took our Outback once for standard oil change and another time for Butler care. Each time, I was taken care of promptly! Excellent experience! It was good to see our Sales rep. Sarah Klein! More

Servicing My Subaru The service staff is always awesome. They are friendly and helpful and quick. It's always a great experience bringing in my Subaru for service. Exc The service staff is always awesome. They are friendly and helpful and quick. It's always a great experience bringing in my Subaru for service. Excellent people and service! More

Recalls I had two recalls that were issued for my car and when I brought my car in they took care of both at the same time. I brought my bike to ride home whi I had two recalls that were issued for my car and when I brought my car in they took care of both at the same time. I brought my bike to ride home while they worked on the car and they even offered me a ride if I needed it! TY for the great service! ~ Andy Holland More

oil change I brought my car in first thing in the morning, and Ralph got me taken care of in no time, thumbs up for great service!! I brought my car in first thing in the morning, and Ralph got me taken care of in no time, thumbs up for great service!! More

First time maintenance Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours Called to schedule appt. for 8 month checkup was told didn't need an appt. for that and also didn't need oil change. Just come in during service hours. Had only 4000 miles on car. Came in a few days later. Was told by service I needed an oil change. That was fine. Told him I had a warranty! I didn't have a coupon. Don't remember ever getting a coupon book. He told me how much it was going to cost! I said fine but not understanding! So I went out in showroom and asked Tom Mathews if he could find out what kind of warranty I had purchased. He did and my warranty cover everything! No charge for oil change! Why couldn't the service dept. find that out! They were willing to charge me $$! I really think for the service dept when they type in your name all info should show up! Including I had warranty! Thanks to Tom Mathews for turning me on to my car last year! And for helping me out with the warranty issue. I really love my car! Best car I've owned! More

Heat shield tightened Brought the Forester in to check for a noise that seemed connected to the exhaust system. The heat shield turned out to the be the culprit. The bolt Brought the Forester in to check for a noise that seemed connected to the exhaust system. The heat shield turned out to the be the culprit. The bolts were tightened, or whatever was needed, and the job completed in a very reasonable length of time. More