Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews of Ken Ganley Westside Imports - Service Center
The service department is extremely efficient. I could have paid less at an independent service station but there is some degree of comfort in having Volkswagen work on my car. They are the experts I could have paid less at an independent service station but there is some degree of comfort in having Volkswagen work on my car. They are the experts and my experience to date has always been quite pleasant and satisfactory. More
Top notch customer service! My brothers and I were visiting the Cleveland area for a couple of days from the Toronto Canada area, and after a couple days of driving all around no My brothers and I were visiting the Cleveland area for a couple of days from the Toronto Canada area, and after a couple days of driving all around northern Ohio I realized that I needed an oil change soon on my '12 Sonata. So I googled the closest Hyundai dealer from North Ridgeville (My location at the time) and found Ganley Westside Imports and I'm glad I did. The customer service I received here just for an oil change was amazing, it was better than most Mercedes-Benz & Lexus dealerships I've been too! They even called the next day to ask me how the service was. I also loved the refreshments they had to offer :) More
Recent Service visit Hi - I recently took my car in for service and once again received the best service! The staff is knowledgeable, friendly and efficient! I will recomm Hi - I recently took my car in for service and once again received the best service! The staff is knowledgeable, friendly and efficient! I will recommend this dealership to anyone!!!! More
60,000 Mile check up plus Starter problems I brought my car in for several reasons: I needed a 60,000 mile checkup The car was not starting all the time There was a oil seal problem. I I brought my car in for several reasons: I needed a 60,000 mile checkup The car was not starting all the time There was a oil seal problem. I decided to wait for the service to be completed, which took several hours, which I expected. I like the lounge and spent time on my laptop grading student papers. Everyone was cordial and kept me informed of what was going on with my car. More
Oil change & Tire rotation. All good. Used shuttle, quick and courteous. Took me to work and picked me up when completed. Even washed my car to. Will use service again. All good. Used shuttle, quick and courteous. Took me to work and picked me up when completed. Even washed my car to. Will use service again. More
Standard oil change and check brakes.. Keith was very on top of his game on Tuesday. I had a standard oil change done to my car and asked Keith if he could look at my brakes as well. He sa Keith was very on top of his game on Tuesday. I had a standard oil change done to my car and asked Keith if he could look at my brakes as well. He said absolutely!!!! About 3 hrs latter Keith called me and said that I could use fron brakes pads and they would turn the back brakes and lube them up for us . But since I was short on money Keith worked it out for me and I didn't need the back breaks right now More
Outstanding service On time, friendly. Explained everything. Accomdated with loaner for unexpected service need. Kept informed. Good price. Very Accomodating. Would On time, friendly. Explained everything. Accomdated with loaner for unexpected service need. Kept informed. Good price. Very Accomodating. Would highly recoomend. Service area comforable. Helpful staff. More
Best Service Ever I receive excellent customer service from the minute I come in and all through my visit. I had the Auto Butler this time along with an oil change. My I receive excellent customer service from the minute I come in and all through my visit. I had the Auto Butler this time along with an oil change. My car came out beautiful and the job was completed quickly. When I had some question on their recommendations after service, Ed Ihnot responded immediately to my questions. Mr. Ihnot is always aware of the work done in his care. Keith Wendling is my service advisor and I trust him with all my service needs. More
Great service as usual I have had my Forester serviced since buying it here in 2010. The service department has been great. They are friendly, knowledgeable and always hel I have had my Forester serviced since buying it here in 2010. The service department has been great. They are friendly, knowledgeable and always helpful. More
Subaru Service I took my 2015 Subaru WRX in for an oil change, and the service experience was great as always. The service was done right, and the car was ready whe I took my 2015 Subaru WRX in for an oil change, and the service experience was great as always. The service was done right, and the car was ready when promised. More