Ken Ganley Westside Imports - Service Center

Eventhough I did not have an appointment, the service department took my car in right away and was able to diagnois and fix the problem with my car in about an hour. I consider this time frame highly eff department took my car in right away and was able to diagnois and fix the problem with my car in about an hour. I consider this time frame highly efficient. All the employees were very helpful, knowledgable and considerate. More

After having horrible experiences with my previous car at a different dealership, I was pleased to have great communication and friendly service. I feel like Volkswagen went the extra mile to take care of my a different dealership, I was pleased to have great communication and friendly service. I feel like Volkswagen went the extra mile to take care of my car. More

I love you guys! My calls were returned immediately, my problems were handled quickly. I love that I was updated about the status of my car while it was with you. I had a great experience with you guys, problems were handled quickly. I love that I was updated about the status of my car while it was with you. I had a great experience with you guys, but the loaner folks are a pain in the butt. When I came to pick up my car, it had had a bath, and that made me happy. The overall experience with my car being serviced, the guys in the service department, the swiftness that my car was cared for in was just nice. You made it VERY EASY and CONVENIENT to service my car without any hassels. Thank you, I am a lifer now! Lisa More

I have always had a wonderful experience at Ganley Westside Imports. If I have a question, it gets answered and if I have a concern it gets taken care of. My only reason for issuing a rating of 4 inst Westside Imports. If I have a question, it gets answered and if I have a concern it gets taken care of. My only reason for issuing a rating of 4 instead of 5 for the quality of work is due to one particular service that I receive from Ganley. I appreciate the fact that the dealership washes our cars as a courtesy when we receive service but I honestly think I could do a better job with a hose and some dish soap. Half of the time the dirt is still on the body of the car, not to mention bugs. I would just appreciate a more thorough car wash and for my vehicle to be dried before it reaches me. More

I HAVE BEEN COMING TO GANLEY SINCE THEY OPEN ON NORTH OLMSTED AND JUST LEASED MY 13TH CAR. THE ENTIRE STAFF IS TOP NOTCH. ANYTIME I HAD A PROBLEM WITH A CAR OR NEED TO LEASE ANOTHER CAR, EVERYONE HAS B OLMSTED AND JUST LEASED MY 13TH CAR. THE ENTIRE STAFF IS TOP NOTCH. ANYTIME I HAD A PROBLEM WITH A CAR OR NEED TO LEASE ANOTHER CAR, EVERYONE HAS BEEN GREAT. NOW THAT I A WIDOW, EVERYTHING IN MY LIFE IS ON MY SHOULDERS AND THE CAR IS THE LEAST I HAVE TO WORRY ABOUT BECAUSE I KNOW THE STAFF WILL TAKE CARE OF THE CAR AND ME. THANK YOU, CAROL More

Clean, quiet waiting area with Panera bagels. Complimentary car wash. Detailed inspection and recommendations. Friendly employees and personalized service. Rachel was very pleasant to work with. Complimentary car wash. Detailed inspection and recommendations. Friendly employees and personalized service. Rachel was very pleasant to work with. More

Used car brought in for service, Mike was honest and fair about the repair, came in under budget and kept me updated throughout the process. about the repair, came in under budget and kept me updated throughout the process. More

Great Service. Just was not expecting to pay for needed service on my car.My overall experience was great. Just don't like having to do these reviews everytime I get service done on my car. I would do it o service on my car.My overall experience was great. Just don't like having to do these reviews everytime I get service done on my car. I would do it only if I had a bad experience. More

I think twenty dollars for a tire rotation seems a little pricey - especially when you have to get a oil change at the same time. Other than the pricing for tire rotation - service is excellent! Thanks! pricey - especially when you have to get a oil change at the same time. Other than the pricing for tire rotation - service is excellent! Thanks! More

I unfortunately bought my car elsewhere but had an emergency situation and the guys at Ganley Westside where awesome. Ray and Dave are GREAT to deal with and go out of their way to help people. I will emergency situation and the guys at Ganley Westside where awesome. Ray and Dave are GREAT to deal with and go out of their way to help people. I will definitely get my next vehicle from Ganley Westside Imports. More