Ken Ganley Westside Imports - Service Center

Service Excellent service but we are located too far away in Northwest Ohio near Lake Erie Islands to continue relationship with dealership now that both our Excellent service but we are located too far away in Northwest Ohio near Lake Erie Islands to continue relationship with dealership now that both our warranties and AutoButler coverage have expired on our 2010 VW Jetta Sportswagon. More

a pleasant experience I took a chance and stopped in for an express oil change and check up. There was a modest waiting period but once I was taken care of ......I WAS take I took a chance and stopped in for an express oil change and check up. There was a modest waiting period but once I was taken care of ......I WAS taken care of! The service rep politely told of my options and was given every opportunity to factor in any incentives for additional savings to the cost of the service. I did not feel I was pushed into any unnecessary service , (even though I thought my car needed it) but was given recommendations for future visits. Service at this dealership has improved over the past couple years that I actually look forward to continuing this service relationship. Special thanks to the mechanics who worked on my car....they are the unseen talent that really keeps customers happy. I also want to add that the guys in the parts department were equally as pleasant as well as the cashier. Good work crew! More

satisfied Alexis was very helpful and addressed my issues.She is not only professional but personable as well.I would recommend Subaru service to friends and fa Alexis was very helpful and addressed my issues.She is not only professional but personable as well.I would recommend Subaru service to friends and family More

Everyone was very nice & helpful I was very happy with the sales person who I dealt with when I purchased my Subaru and also am very happy for with SUV. Recently I had service at Gan I was very happy with the sales person who I dealt with when I purchased my Subaru and also am very happy for with SUV. Recently I had service at Ganley in North Olmsted and would not go anywhere else for sales or service More

always a good experience The people at this dealership are always very polite and very professional. When I`m at this dealership I always feel that I`m dealing with my friends The people at this dealership are always very polite and very professional. When I`m at this dealership I always feel that I`m dealing with my friends More

Excellent All of the employees were polite and helpful. I had excellent service and they even washed my car. I highly recommend Ganley and love my Volkswagen. All of the employees were polite and helpful. I had excellent service and they even washed my car. I highly recommend Ganley and love my Volkswagen. More

Oil change Kevin in service is very conscientious about resolving any issue. Trust his guidance and his advice when I come in for service. That is why I come ba Kevin in service is very conscientious about resolving any issue. Trust his guidance and his advice when I come in for service. That is why I come back. More

Great solutions I had a bizarre electrical problem, a couple of warning lights, including the brake. A quick survey suggested a one or more lights might be dying. T I had a bizarre electrical problem, a couple of warning lights, including the brake. A quick survey suggested a one or more lights might be dying. They got me back on the road -- feeling safe again! More

In and out quickly I called to schedule maintenance work for the Easter holiday weekend and was told no appt needed. Came in right at 8 am and was out by 9. I called to schedule maintenance work for the Easter holiday weekend and was told no appt needed. Came in right at 8 am and was out by 9. More

6 Month Maintenance Very efficient & fast service. Friendly associates & very nice waiting area. This was the first check up for my new 2015 Subaru Legacy. I love it! Very efficient & fast service. Friendly associates & very nice waiting area. This was the first check up for my new 2015 Subaru Legacy. I love it! More