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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.7
900 Reviews

900 Reviews of Ken Ganley Westside Imports - Service Center

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May 01, 2013

I thought my oil level was down a quart & asked service if this was normal for a car that had only 1900 miles on it. Elton took the time to explain that some cars do this when new & it was perfect More

by gordy99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elton Svc Mgr
January 25, 2013

Ganley Imports obviously understands the importance of Customer Experience. Everyone on the phone was courteous and quick. Every time that I called VW Service, a person answered the phone (Candace), not More

by sfgarner49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in VW Service
January 18, 2013

This was a completely satisfying experience all the way This was a completely satisfying experience all the way from how I was greeted when I arrived, to keeping me informed on the costs of the services, More

by ljsolet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Horvath
January 17, 2013

Summer and everyone else at the dealership were very knowledgeable and helpful during my service appointment. They discovered that I needed a replacement tire and ordered it so I could have it put on m More

by vgiacomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer
January 10, 2013

The dealership was convenient to where we live and where my wife works. That is all of my review. The rest of this is just words so I can get this over with. More

by terry.sanders.50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Hopkins
December 16, 2012

Awesome experience with sales and service. Great with customer service a very friendly staff who are very attentive and not pushy. For sure recommending this dealership to friends. Love the Passat. More

by Jkovak1769
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
November 26, 2012

Your staff is kind and Courteous. They proveided quick service which is important because I took the car in on my lunch break. Nice reception.They also Helped me set my clock. More

by mzeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Hopkins
November 26, 2012

Always friendly, always fast, fairly priced. I appreciate the lengths associates go to keep me informed and comfortable. The service/repairs are always expedited and completed properly. More

by deborah.m.ludwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 20, 2012

They went beyond my expectations by providing me with a car wash, and many other services, even though I just needed a tire rotation. Everyone there is very friendly and very helpful. I am completely satis More

by DaB0ss777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Langelier. others.
November 15, 2012

Everyone is really nice and very helpful. They are the best Dealer ship around I have a Dealer ship right down the street from me and I refuse to go there because they don't take care of their customs. More

by zelism5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candace
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