Ken Ganley Westside Imports - Service Center

great people outstanding customer service and great to work with listens on what we need and gets the job done correctly and keeps us updated if anything else need outstanding customer service and great to work with listens on what we need and gets the job done correctly and keeps us updated if anything else needs to be done More

Would recommend the service department They instill confidence in me that they would provide excellent service on my car. I waited in the area while the work was being done and they kept m They instill confidence in me that they would provide excellent service on my car. I waited in the area while the work was being done and they kept me informed on the progress and problems More

very efficient and knowledgeable agent and fast service the service performed was 12000 service and oil chg. Pretty standard however, the service advisor Ray Korfhage was very friendly, efficient and infor the service performed was 12000 service and oil chg. Pretty standard however, the service advisor Ray Korfhage was very friendly, efficient and informative. the estimated time for service was spot on. and everything was done first rate. thank you so much for making a routine maintenance a very memorable one. More

Service appointment My service was completed within 45 minutes. Gave me a list of work performed and explained any defects in the car. Also gave me a discount since it wa My service was completed within 45 minutes. Gave me a list of work performed and explained any defects in the car. Also gave me a discount since it was my first visit. More

The problem was taken care of I asked them to call before any work was done, i had to call them. I needed my car back by a certain time. That goal was not met. I asked them to call before any work was done, i had to call them. I needed my car back by a certain time. That goal was not met. More

prompt, fair, professional No nonsense. The service rep was straight to point and gave me the relevant information to service my vehicle. No pressure and very fair. They also No nonsense. The service rep was straight to point and gave me the relevant information to service my vehicle. No pressure and very fair. They also got me in and out very quickly which is a high priority for me. More

Terrible customer service. You need to learn how to develop better relationships between the consumer and the dealership. When someone is upset the first th customer service. You need to learn how to develop better relationships between the consumer and the dealership. When someone is upset the first thing is to emphasize. The employees need better training on how to relate to your customers. Once my lease is up I'm turning in the car and that's it. Sad because I like my car but will never buy another one and I HAVE TOLD EVERYONE I KNOW ABOUT THIS PATICULAR DEALERSHIP AND NOT TO GO THERE! Which is aggravating because I have another dealership close to my house and chose this one because I actually liked the staff at one point. More

oil change The staff at the dealership is first class, very professional, excellent service as always, wait time is always under an hour. always a great experien The staff at the dealership is first class, very professional, excellent service as always, wait time is always under an hour. always a great experience, Jeff P More

Great service Recall work was done in the expected time including an overview of the vehicle not yet due for other service. Also, provided shuttle service to area Recall work was done in the expected time including an overview of the vehicle not yet due for other service. Also, provided shuttle service to area shopping. More

Efficient service, on time appointment I scheduled an oil change. I also had a factory recall notice. The service department was polite, efficient, friendly, and helpful, explaining the r I scheduled an oil change. I also had a factory recall notice. The service department was polite, efficient, friendly, and helpful, explaining the recall. I was in and out in less than an hour. More