Back

Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

Sort by
September 26, 2017

quick and efficient I issued the no appt oil change service. I was told an hour butt in sure it was less. Car got washed as well. Very professional. More

by Auto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie in service dept
Sep 28, 2017 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, and are glad that your oil change was a quick and efficient one. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

September 24, 2017

Fantastic Service was good, prompt and completed on time as promised. Service advisor Kevin was very helpful. Thanks for the loaner car that makes me want and c More

by Upchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kissel
Sep 26, 2017 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your positive review, and are glad that you were able to take advantage of our service loaner vehicle program. We look forward to working with you again. Ganley Westside Imports

August 07, 2017

service I came in for an "Express oil change and tire rotation without an appointment. I was told it would take about an hour and it was pretty close so I ha More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girl at the service desk
Aug 14, 2017 -

Ken Ganley Westside Imports responded

Jon, Thank you for coming into Ganley Westside Imports for your oil change and tire rotation. Although we strive to always provide 5-Star Service , we are happy that you were able to take advantage of our express service team during your visit. We appreciate the opportunity to work with you, and look forward to seeing you again during a future visit. Thanks again! Ganley Westside Imports

July 21, 2017

Super Saviors We were traveling from Vermont to Colorado for a family wedding, when suddenly our Forrester sounded quite dreadful when braking - the short story - w More

by vttravelers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew O'Shea
Jul 24, 2017 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports for your recent brake service. While we would never wish an interruption of a cross country trip on someone, we are grateful for the opportunity to assist you. Please do not hesitate to contact us in the future with any questions or concerns. Thanks again! Ganley Westside Imports

July 19, 2017

Superb Service I arrived at the last minute and the team accommodated my service needs extremely efficiently. The waiting room was clean and the computer terminal le More

by ColinD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2017 -

Ken Ganley Westside Imports responded

Colin, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to work with you. Thank you, as well, for your kind review. We look forward to seeing you again during a future visit. Ganley Westside Imports

July 16, 2017

Express Service Good experience. Service performed as promised in a timely manner; staff was professional & friendly; waiting area was clean & comfortable, and the co More

by Margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Kohrfage
Jul 19, 2017 -

Ken Ganley Westside Imports responded

Margo, Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to earn your business, as well as your nice review, and look forward to working with you again. Ganley Westside Imports

June 30, 2017

Couldn't be better It was great. I came in for an oil change. I was there 1 hour, had a donut, and everything was done and checked over. From driving into the gara More

by buggysue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Jun 30, 2017 -

Ken Ganley Westside Imports responded

Sue, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, and are happy that you experience was a positive one. Thank you, as well, for your nice review. We look forward to seeing you again during a future visit. Ganley Westside Imports

June 28, 2017

Oil change Sara was great. Really helpful and very courteous. Got me in and out quickly. I had also requested some new summer tires be put on the vehicle, and th More

by RandySTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara or sarah who coordinated my service.
Jun 29, 2017 -

Ken Ganley Westside Imports responded

Randy, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, and are glad that your experience was a positive one. Thank you, as well, for your nice review. We look forward to working with you again. Ganley Westside Imports

June 25, 2017

service of forester they have always been very courteous and kept me informed as to how things were running time wise.The waiting area is clean and comfortable. More

by dogmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Warren
Jun 26, 2017 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports with the service needs of your Subaru Forester. We appreciate the opportunity to assist you, and are happy that your most recent visit was a positive one. Thank you, as well, for your nice review. We look forward to working with you again. Ganley Westside Imports

June 20, 2017

Great Service! The service was amazing! I bought 2014 Forester and 2017 Outback from Ganley westside Imports and I never disappointed. The service was great every s More

by Montri88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kissel,Ray Korfhage, Keith Rivers
Jun 26, 2017 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports for your new car shopping & service needs. We appreciate your loyalty to the dealership, and are glad that your most recent visit was a positive one. Thank you, as well, for your kind review. We look forward to working with you again in the future. Ganley Westside Imports

...
77
...