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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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November 19, 2017

Fast and expert service ROBIN,CHRIS,ANDKEITH HELPED GET ME BACK ON THE ROAD WITH A SAFE VEHICLE.THANKS AGAIN CREW! I took it out after the courtesy wash but wouldn’t you kno More

by Spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBIN, Keith Rivers
Nov 20, 2017 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports with the service needs of your Hyundai. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again. Please do not hesitate to contact us with any questions or concerns. Thanks again! Ganley Westside Imports

November 19, 2017

Great people, great service. A knowledgeable and helpful staff who are always willing to assist whenever possible. Friendly atmosphere all around. Great doughnuts. What else do More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dell'Anno
Nov 20, 2017 -

Ken Ganley Westside Imports responded

Elizabeth, Thank you for taking the time to review your recent experience with Ganley Westside Imports. We appreciate the opportunity to serve you, and are glad that you enjoyed the complimentary doughnuts. Thanks again! Ganley Westside Imports

November 16, 2017

Good service I had worked midnight to eight that night and had to go into work the next day, they were able to get the recalls done on my car quickly and well. More

by Animelover23
Recommend Dealer
Yes
Employees Worked With
Nov 17, 2017 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports for your vehicle's service needs. We appreciate the opportunity to serve you and are glad that your turn around was a quick one. Thank you, as well, for your positive review. We look forward to seeing you again in the future. Ganley Westside Imports

November 16, 2017

Thorough work to analyze and fix problem They were able to diagnose what needed to be done to my vehicle, offer options, and get me back on the road in a timely manner. More

by JeffB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 16, 2017 -

Ken Ganley Westside Imports responded

Jeff, Thank you for trusting Ganley Westside Imports with the service needs of your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to working with you again. Ganley Westside Imports

November 01, 2017

Great experience. Jason was very friendly and explained everything being done to my car. I will be back in the future becuz of this experience. More

by Matoti69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2017 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to working with you again in the future. Ganley Westside Imports

October 29, 2017

Great customer service! Thanks to Robyn @Ganley Hyundai for thoroughly explaining 90000 mile service and extending loaner car to meet my schedule. She was understanding and f More

by Review2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn
Oct 30, 2017 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports with the service needs of your Hyundai. We appreciate the opportunity to assist you, and are glad that you were able to take advantage of our service loaner vehicle program. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

October 28, 2017

Jim's Impreza Excellent service. Completed as ordered and on time. Friendly personnel and didn't try to provide additional service items other than those scheduled. More

by Grumps45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2017 -

Ken Ganley Westside Imports responded

Jim, Thank you for choosing Ganley Westside Imports as the location to have your Subaru Impreza serviced. We appreciate the opportunity to assist you, as well as your positive review, and look forward to working with you again. Ganley Westside Imports

October 28, 2017

Repair BSD The sales and service staff was extremely friendly and provided excellent service. A loaner vehicle was provided while thy were servicing my car. I More

by Robert F Maruster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Misch
Oct 30, 2017 -

Ken Ganley Westside Imports responded

Robert, Thank you for taking the time to review your sales & service experiences with Ganley Westside Imports. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Please do not hesitate to contact us with any future questions or concerns. Thanks again! Ganley Westside Imports

October 16, 2017

good place to go Everything is great, a little big longer that it usually takes. But it is a busy day anyway. My guy is really nice and helpful. More

by Fa
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, as well as your kind review, and look forward to working with you again. Ganley Westside Imports

October 10, 2017

Great job on my recall Quick service on my recall. We're not pushy for add-on sales. Definitely would get my service and recall work done there again in a heartbeat. More

by nmzapisek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 12, 2017 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside imports for it's recall service. We appreciate the opportunity to assist you, as well as your kind review, and look forward to working with you again. Ganley Westside Imports

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