Ken Ganley Westside Imports - Service Center

Dead battery Took me with no appointment. I had to have my Subaru jump started. The tailgate opened over night while in my pocket, which drained the battery. There Took me with no appointment. I had to have my Subaru jump started. The tailgate opened over night while in my pocket, which drained the battery. There should be some way to disable F.O.B. so this does not happen. More

Excellent experience, unmatched Your service department did an exceptional job in addressing our car problem. They accommodated our request despite that we did not have an appointmen Your service department did an exceptional job in addressing our car problem. They accommodated our request despite that we did not have an appointment, provided same day service to get the car up and running again, and were courteous enough to extend warrantee coverage to cover cost 3 months past manufacturer warrantee. We had already purchased extended warrantee through Subaru on this vehicle and we were not sure if it would cover this particular problem. Matt O'Shea was extremely professional and treated us with the utmost professionalism. We are grateful. We believe that our recent purchase of a Subaru Outback 2018 about 2 months ago in addition to our Forester 2015 was the right decision. We thank you for being Subaru. More

Oil change I like the fact I can come in for xpress service but I think xpress service should be under a half hr. Overall a. Great experience. I like the fact I can come in for xpress service but I think xpress service should be under a half hr. Overall a. Great experience. More

Great service great staff great service great staff great service great service very friendly and helpful and very happy great service and a good day great service great staff great service great staff great service great service very friendly and helpful and very happy great service and a good day great service More

Excellent Service Absolutely excellent service from start to finish! I would absolutely recommend this service center to others. I was greeted at the door and showed Absolutely excellent service from start to finish! I would absolutely recommend this service center to others. I was greeted at the door and showed to waiting room right away. Impressive! More

service on Subaru Forester Everything went will. Will return for further service. Check in folks are very friendly. I really do not get much of a chance to meet the folks tha Everything went will. Will return for further service. Check in folks are very friendly. I really do not get much of a chance to meet the folks that work on the care More

Very Accomodating Great experience! Kevin handled everything as professionally as possible. Extra accommodation on a warranty issue is greatly appreciated! This is c Great experience! Kevin handled everything as professionally as possible. Extra accommodation on a warranty issue is greatly appreciated! This is certainly one of the reasons I love my Suby and my next one will come from Ganley West More

Service Pricing was wrong. Had to remind the guy twice about coupon..Took way too long for express oil change. Waiting for 1.45 approximately. Ugh. Pricing was wrong. Had to remind the guy twice about coupon..Took way too long for express oil change. Waiting for 1.45 approximately. Ugh. More

Awesome Any time that I have had service done at Hyundai dealer in North Olmsted it has been awesome in every way the service department any of the people tha Any time that I have had service done at Hyundai dealer in North Olmsted it has been awesome in every way the service department any of the people that I have met are very kind caring people they listen to everything you say and they do their very best to please their customers More

Great service, convenient and fast! Tori and the service staff were professional, pleasant and efficient. I was seen in a short time despite not having an appt. Tori took the time to tho Tori and the service staff were professional, pleasant and efficient. I was seen in a short time despite not having an appt. Tori took the time to thoroughly review results with me when I picked up my car More