Ken Ganley Westside Imports - Service Center

1st anniversary! (12-month checkup) We bot our Subaru exactly one year ago and were due for our first yearly maintenance. We were in -and-out in 50 minutes. Nice! Ray explained th We bot our Subaru exactly one year ago and were due for our first yearly maintenance. We were in -and-out in 50 minutes. Nice! Ray explained the checkup results and the procedures that were done. I particularly appreciated the Express Service report, which detailed the various items checked. More

Daive initial experience with Ganley Service I was very impressed with my service at Ganley. I am a new customer since July of 2017 and I brought my new Subaru Outback into the service departme I was very impressed with my service at Ganley. I am a new customer since July of 2017 and I brought my new Subaru Outback into the service department for routine maintenance. Mike, my service professional took great care of me and made sure I had a place to work, as I am a self-employed IT professional. It was painless and there was coffee and water for me too. More

Great service as always I always walk out of this dealership with a smile on my face. Sure, it would be nice to not have to spend money on repairs, but the employees make the I always walk out of this dealership with a smile on my face. Sure, it would be nice to not have to spend money on repairs, but the employees make the experience as pleasant as they can. They're respectful and polite, as well as friendly and personable. They always try to do what's best, and I don't feel like they're just out to make more money off of me. More

Lamp replacement I had 3 lamps burnt out. 2 were a recall for being defective. I was informed that they were replaced for no charge. Excellent service I had 3 lamps burnt out. 2 were a recall for being defective. I was informed that they were replaced for no charge. Excellent service More

Oil change The service employees were very pleasant, helpful, efficient & patient. They asked if I would like a complimentary car wash & I appreciated t The service employees were very pleasant, helpful, efficient & patient. They asked if I would like a complimentary car wash & I appreciated the offer. I will return to this dealership. More

Great customer service! Bought my car a few years ago, back for regular service after not visiting for a while. Very friendly staff, kept me updated timely, pricing was expec Bought my car a few years ago, back for regular service after not visiting for a while. Very friendly staff, kept me updated timely, pricing was expected and not a shock. Worked with Matt in service dept, very good and helpful. I’ll be back! More

quick service I had no appointment and was serviced quickly! Sales person was very friendly. Had oil changed and tires rotated within one hour! Great work guys! I had no appointment and was serviced quickly! Sales person was very friendly. Had oil changed and tires rotated within one hour! Great work guys! More

NEW TIRES/ALIGNMENT THIS STARTED WITH A OIL CHANGE--WHILE DOING A GENERAL INSPECTION A BAD FRONT TIRE WAS FOUND--INNER WIRES WERE SHOWING THROUGH AND OTHER TIRE SHOWED WE THIS STARTED WITH A OIL CHANGE--WHILE DOING A GENERAL INSPECTION A BAD FRONT TIRE WAS FOUND--INNER WIRES WERE SHOWING THROUGH AND OTHER TIRE SHOWED WEAR--IT WAS RECOMMENDED THAT TIRES BE REPLACED AND HAVE A ALIGNMENT DONE--ROBYN EXPLAINED WHAT SERVICE PEOPLE FOUND AND GAVE ME A QUOTE ON TIRES AND ALIGNMENT-VERY HELPFUL AND COURTEOUS--SET A APPOINTMENT FOR WORK TO BE DONE--TREATED EXTREMELY WELL FROM START TO FINISH--WILL BE BACK---THANX TO ALL More

Accommodating and friendly The service dept was extremely helpful, courteous and kind. I was helped immediately and did not wait very long for the completion of services and tha The service dept was extremely helpful, courteous and kind. I was helped immediately and did not wait very long for the completion of services and that was wonderful especially being a Saturday! More

Shopping for cars while having service completed. I was looking at the Toureg while my car was being serviced. Matt was the only one visible on the show room floor, a few minutes later there was one I was looking at the Toureg while my car was being serviced. Matt was the only one visible on the show room floor, a few minutes later there was one other young man. More