Back

Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

Sort by
April 06, 2018

I've always appreciated the help from the staff. Great serv the staff has always answered questions, both in person and per phone. I've scheduled appts quickly, and the work has always been top quality. More

by lindy7454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Zapisek
Apr 06, 2018 -

Ken Ganley Westside Imports responded

Lindy, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

April 05, 2018

Always the Best Service My 2013 is the 2nd Beetle bought from Ganley. Both cars have been great! The 1st, a 2001 model, was perfect for me. I kept it for 12 years! The 20 More

by DmyLake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Stephanie
Apr 05, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your Volkswagen Beetle to Ganley Westside Imports for it's service needs. We appreciate your loyalty to Volkswagen and the dealership, as well as your kind review, and look forward to working with you again. Please do not hesitate to contact us with any questions or concerns. Thanks again! Ganley Westside Imports

March 25, 2018

Fast and friendly I love that you can come anytime for service and you are taken care of. The wi-fi is excellent, too, so I get work done while I wait. More

by Roger Laushman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pheiler
Mar 26, 2018 -

Ken Ganley Westside Imports responded

Roger, Thank you for trusting Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again during your next visit. Ganley Westside Imports

March 09, 2018

60K Miles These guys are on top of customer service, good feedback on service items needed and good communication of status. Subaru makes a great product, thes More

by Suby-Doo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gearhart
Mar 09, 2018 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports for the service needs of your Subaru. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again during a future visit. Ganley Westside Imports

March 04, 2018

Excellent, very thorough. We brought our 2017 Outback in for rattle sound from dash and tire sound. The Service Supervisor kept the car for the weekend, as we were determined More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We forgot the name
Mar 05, 2018 -

Ken Ganley Westside Imports responded

Diane, Thank you for bringing your Subaru Outback to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your nice review, and are pleased that we were able to resolve the issue that you were experiencing. Please do not hesitate to contact us with any other questions or concerns. We look forward to seeing you again during a future visit. Thanks again! Ganley Westside Imports

February 25, 2018

Exellent Service Recently had two autos in, one warranty work other needed repairs. Service department was very helpful in explaining everything to include follow-up i More

by Decw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg service department plus all the service staff.
Feb 26, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicles to Ganley Westside Imports for their service needs. We appreciate the opportunity to assist you, and are happy that both of your visits were straightforward and pleasant experiences. Thank you, as well, for your nice review. We look forward to seeing you again during a future visit. Ganley Westside Imports

February 10, 2018

Employees The employees were timely, efficient and courteous. The problem with the vehicle was fixed and we were very satisfied with the service. I would recomm More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Feb 13, 2018 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review, and look forward to seeing you again during a future visit. Ganley Westside Imports

January 27, 2018

Maintenance on Preowned vehicle. I've been dealing with this dealership since my previous Hyundai and would recommend anyone to go there. They're very courteous and to the point. More

by Audicaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lisy, Janice Huang
Jan 29, 2018 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your Hyundai. We appreciate the opportunity to assist you, as well as your kind review, and look forward to working with you again. Please do not hesitate to contact us with any questions or concerns. Thanks again! Ganley Westside Imports

January 21, 2018

Great follow through to ensure a good experience Offered a car to use while service was being performed (I didn’t take them up on it because I really didn’t need it) and then the work was performed s More

by Jfslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Gearhart, service manager
Jan 22, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your Subaru to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, and are happy that your visit was a positive one. Thank you, as well , for your nice review. We look forward to seeing you again during a future visit. Ganley Westside Imports

January 17, 2018

Great service Everyone is always friendly and very helpful. The service is fast and efficient. They always have complimentary water and food in the waiting room. Pr More

by Jennifer Jakischa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

Ken Ganley Westside Imports responded

Jennifer, Thank you for taking the time to review your recent visit to Ganley Westside Imports. We appreciate the opportunity to work with you, as well as your positive review, and look forward to seeing you again during a future visit. Please do not hesitate to contact us with any questions or concerns. Thanks again! Ganley Westside Imports

...
73
...