Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews of Ken Ganley Westside Imports - Service Center
I've always appreciated the help from the staff. Great serv the staff has always answered questions, both in person and per phone. I've scheduled appts quickly, and the work has always been top quality. the staff has always answered questions, both in person and per phone. I've scheduled appts quickly, and the work has always been top quality. More
Always the Best Service My 2013 is the 2nd Beetle bought from Ganley. Both cars have been great! The 1st, a 2001 model, was perfect for me. I kept it for 12 years! The 20 My 2013 is the 2nd Beetle bought from Ganley. Both cars have been great! The 1st, a 2001 model, was perfect for me. I kept it for 12 years! The 2013 has many more features, but I love it! Whenever I've needed service, i.e. oil changes & other warranty work, the VW service staff has been wonderful!! More
Fast and friendly I love that you can come anytime for service and you are taken care of. The wi-fi is excellent, too, so I get work done while I wait. I love that you can come anytime for service and you are taken care of. The wi-fi is excellent, too, so I get work done while I wait. More
60K Miles These guys are on top of customer service, good feedback on service items needed and good communication of status. Subaru makes a great product, thes These guys are on top of customer service, good feedback on service items needed and good communication of status. Subaru makes a great product, these guys are the value add on the purchase! More
Excellent, very thorough. We brought our 2017 Outback in for rattle sound from dash and tire sound. The Service Supervisor kept the car for the weekend, as we were determined We brought our 2017 Outback in for rattle sound from dash and tire sound. The Service Supervisor kept the car for the weekend, as we were determined to not get the car back til noise was gone. Though there were no major repairs, the sounds were gone. The Service department were patient and understanding. This made a world of difference to us. So far so good with choosing our Subaru. More
Exellent Service Recently had two autos in, one warranty work other needed repairs. Service department was very helpful in explaining everything to include follow-up i Recently had two autos in, one warranty work other needed repairs. Service department was very helpful in explaining everything to include follow-up info and posting. More
Employees The employees were timely, efficient and courteous. The problem with the vehicle was fixed and we were very satisfied with the service. I would recomm The employees were timely, efficient and courteous. The problem with the vehicle was fixed and we were very satisfied with the service. I would recommend the dealership to anyone. More
Maintenance on Preowned vehicle. I've been dealing with this dealership since my previous Hyundai and would recommend anyone to go there. They're very courteous and to the point. I've been dealing with this dealership since my previous Hyundai and would recommend anyone to go there. They're very courteous and to the point. More
Great follow through to ensure a good experience Offered a car to use while service was being performed (I didn’t take them up on it because I really didn’t need it) and then the work was performed s Offered a car to use while service was being performed (I didn’t take them up on it because I really didn’t need it) and then the work was performed sooner than expected! This has consistently been my experience at Ganley West Subaru. I bought exclusively Fords and GM cars for many, many years before switching to Subaru’s. Wish my experiences with service departments at those other dealerships had been like this! More
Great service Everyone is always friendly and very helpful. The service is fast and efficient. They always have complimentary water and food in the waiting room. Pr Everyone is always friendly and very helpful. The service is fast and efficient. They always have complimentary water and food in the waiting room. Pricing is always fair! More