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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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January 26, 2025

Sales personnel were professional, polite, and attentive. All were extremely friendly and wanting to go the extra mile. More

by PWKROTINE
Recommend Dealer
Yes
Employees Worked With
Mike Olesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 25, 2025

slow on greeting when arrived had to ask who do i see about my oil change. More

by KERRYBULTROWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 25, 2025

Great value for a quality oil change - will definitely be back for my next service. More

by VANJA.VRANIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 25, 2025

I have always found each person I’ve encountered to be very friendly and helpful. Going above and beyond the help I may be looking for. More

by DANKOSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 25, 2025

They’ve always been welcoming and respectful in the maintenance of my vehicle. They’ve also been supportive in working with my schedule to get my car in for service. More

by LDSTAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 24, 2025

Very fast and efficient service. Pleasant service personal also. They have a very nice waiting room. More

by JWELKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 24, 2025

I am always given the best service, 10/10 for the entire staff, The best More

by 1983PREDRAGJOVANOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siebert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maron Wiley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 24, 2025

Good service, bad weather day took longer than normal for 1:30 appt. Estimated 1 1/2 hours, finshed sooner. More

by RJP3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

thank you for your review.

January 23, 2025

I came in for my scheduled appointment for my car’s oil change. Upon check in, I was told that it would take about an hour for the service to completed. Two hours later, my car was still not done and I had More

by STACIE.SOKOLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maron Wiley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Please give Mark our service manager a call so he can better assist you with your issues. Thank you. 440-734-2000

January 23, 2025

Everything was smooth and conducted professionally. All the details for the visit were communicated clearly. More

by wilson.david.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!