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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.7
900 Reviews

900 Reviews of Ken Ganley Westside Imports - Service Center

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December 19, 2024

Aunna ALWAYS goes above and beyond to make our Subaru service easy and perfect. The whole team is great! More

by RRANDALABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Jimmy Tran is a kind man who was instrumental in my choice of a new Suburu Forester. His knowledge was impressive, as was his patience in answering all questions. More

by BEACHES5
Recommend Dealer
Yes
Employees Worked With
Jimmy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Jazmin Parks was terrific when I had a problem with a rebate.She went above and beyond for me.She took her time didn’t get frustrated or upset and worked on the problem until she solved it. More

by Dale62177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Every one was very helpful They showed respect and directed me where to go.THANKS More

by CAROLYNWILSON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None I went to the service department
December 18, 2024

The dealership was having some internet failures on the day of my scheduled 60k service. Amanda was terrific - got my work started on time and contacted me when ready. Now I am all set for winter. More

by CHANDLER_JIM
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

I was very pleased with Jasmine. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. More

by DGAREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Leron was fantastic. He took good care of my vehicle and listened attentively to my problem. I am unable to say that same thing about everyone I have encountered at this More

by ROYANE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Dealership was good about fixing a delivery issue with my new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an up More

by KKWH2004
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Van Keuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Cyrus treated me and everyone before and after me with the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehic More

by marydautas
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Best experience so far since I bought my car. Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, More

by KEESTRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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