Ken Ganley Westside Imports - Service Center

The staff were very friendly. They were quick to assess the problem of my car and give me a straight forward answer. Will continue to go to them. Customer service was excellent. They were quick to assess the problem of my car and give me a straight forward answer. Will continue to go to them. Customer service was excellent. More

It was obvious Jason is doing a great job due to how great the service dept performs. great the service dept performs. More

Texting communication was short… even felt like I was annoying her with my communication. While making the appointment, you should let people know that it’s going to take ALL day! ALL OIL CHANGES should annoying her with my communication. While making the appointment, you should let people know that it’s going to take ALL day! ALL OIL CHANGES should be complimentary for a leased vehicle! Worst experience and I’ve been dealing with VW for nearly 10 years! Also, I don’t know why my 2022 Tiguan should need SO much when I’ve only had 2 years! Terrible! More

Jasmine is knowledgeable, courteous, and knows how to solve problems efficiently. She is a credit to your service department. solve problems efficiently. She is a credit to your service department. More

Two guys brought my car out. Therefore both driver and passenger side had snow on the floor mats. I still had to clean off my windshield. Therefore both driver was soggy paper st Therefore both driver and passenger side had snow on the floor mats. I still had to clean off my windshield. Therefore both driver was soggy paper stuck to my floor mat. Less than a week later my front left tire is really low on air. More

First I would like to recognize Willie who I called first. Very professional. Then I arrived a saw Chris who started me on the path to new tires. Seeing that I usually work with Aunna, he connected us. first. Very professional. Then I arrived a saw Chris who started me on the path to new tires. Seeing that I usually work with Aunna, he connected us. As always Aunna is outstanding. She explains everything and makes the visit perfect. And thanks to Ganley for providing UBER transportation. It was excellent. Thank you. More

Got car serviced. I bought some accessories for interior. New cabin filter. Now the fan is ticking since the new filter was installed. Very annoying while driving. Hav I bought some accessories for interior. New cabin filter. Now the fan is ticking since the new filter was installed. Very annoying while driving. Have to go back to find out why. Bummer. More

Always happy to have them service my car. I am always met with kindness and a thorough run through of what is going on. Will continue to bring my car back and look forward to eventually getti I am always met with kindness and a thorough run through of what is going on. Will continue to bring my car back and look forward to eventually getting a new car from them. More

Excellent service staff. Very friendly, courteous, and accommodating....especially Dominique. She has a pleasant attitude towards customers. My deflated tires were fixed ri Very friendly, courteous, and accommodating....especially Dominique. She has a pleasant attitude towards customers. My deflated tires were fixed right away. Thank you very much. Keep up the good work!!! More

You put on the wrong tires. I asked for assurance weather ready tires, but you installed Bridgestone ecopia tires. Matt made it ok by giving me $100 off my next service since th I asked for assurance weather ready tires, but you installed Bridgestone ecopia tires. Matt made it ok by giving me $100 off my next service since the $80 rebate from Goodyear no longer applied. As a dealership for a loyal customer , since you do all my maintenance, you should do more for me. More