Ken Ganley Westside Imports - Service Center

Best experience so far since I bought my car. Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, but appreciate the improvemenr More

Pleased,and Satisfied. Service was good, Salesman was helpful. Would recommend to Friends and Family Service was good, Salesman was helpful. Would recommend to Friends and Family More

Excellent work, updated as needed and completed work timely. Comfortable and clean waiting area. Very pleasant staff members. timely. Comfortable and clean waiting area. Very pleasant staff members. More

Great experience with the purchase of my car and with the service department. Very fast and efficient. service department. Very fast and efficient. More

The people were nice and the atmosphere was welcoming. I felt like the mechanics knew what they were talkinf about and I was even given some discounts I wasn't expecting. The waiting area is a good size w I felt like the mechanics knew what they were talkinf about and I was even given some discounts I wasn't expecting. The waiting area is a good size with different sitting options including a high table with chargers and wall Jack's for working while you wait. More

Great service at every visit - tech staff are outstanding, especially Maron and amanda - they are always very helpful. outstanding, especially Maron and amanda - they are always very helpful. More

Was very impressed by the professionalism displayed by Cyrus and Leron. True credit to the Service Department. Cyrus and Leron. True credit to the Service Department. More

They keep you informed and they do what they need to do. Just overall good people who seem to care. Just overall good people who seem to care. More

Ken Ganley VW has aways been great to work with. Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been di Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been discontinued. More

I appreciate the customer service and support the I received at Ken Ganley Subaru North Olmsted. I had a concern about my 2024 Subaru Outback and I feel from the service manger Mark to the service cent received at Ken Ganley Subaru North Olmsted. I had a concern about my 2024 Subaru Outback and I feel from the service manger Mark to the service center clerk Christopher and the entire team that worked on my car I received the best service I ever had in my years of being a customer anywhere! Mark took his time to explain in detail how the service technicians handled my car and made time for my questions and concerns. Christopher made sure I was extremely kind and curious from start to finish. I cannot say enough about this team! I am a forever customer because of these two gentlemen! I feel so secure now with my vehicle. Thank you, thank you, thank you!!!! More