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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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December 31, 2024

Consistently friendly, helpful, quick, knowledgable, fairly priced. What more could I want? I’ll buy my next Subaru at Ganley. More

by DEBGOLDSTEIN67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 31, 2024

I had another appointment and your service department made sure that my vehicle was done in a timely manor. Allowing me to make my next appointment on time. More

by STRANSCAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 31, 2024

Aunna knows her stuff and is friendly chris worked with my needs and kept me up with my status More

by BROWN5FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schreiber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 31, 2024

Attentive staff and pleasant experience. They really do their best to help you find the best car options. More

by LHENCEROTHROB
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiney McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 31, 2024

1st time buyer at KG Hyundai. So far so good. Was there for service on a recall. More

by OBRIENG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for choosing us to do business with. We appreciate it.

December 29, 2024

It's always a pleasure to work with Aunna. It was the first scheduled maintenance for my 2024 Forester lease. Done in record time. More

by JC.CCRDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 29, 2024

This experience was good. Previous experience was okay but the service person did not follow through on his promises of getting me a price on tires, so I went elsewhere. Di More

by LLOCZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

We're sorry we failed to get you a price quote. Your reviews help us get better. Thank you.

December 29, 2024

I was surprised when I was put into the express line. It seemed as if I was being pushed though to get out … I was also disappointed that my car was not washed ( I was told it was too cold out, even tho More

by ESE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

When the weather is around freezing, it is not a good idea to wash vehicles as it can scratch the paint. We would be happy to wash it for you if you would like to bring it by. Thank you.

December 29, 2024

very fast service need more cust involment seems at times nobody knew what was going on More

by DEEBEE943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for bringing this to our attention. We appreciate your review.

December 28, 2024

Very accommodating - Jazmin was able to get my car in and my daughter’s car in on short notice the week of Christmas. My daughter was only in town for the holiday and it was important to me that her car be More

by VDOG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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