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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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February 14, 2025

They have always checked over my vehicles an d advised on items that needed repair.. More

by RCLANCY328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know who worked on my car.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate it.

February 08, 2025

Phenomenal quick, clean and respectful service every time! Great location and appointments are always available! More

by QZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Bargar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maron Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiney McCall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

February 05, 2025

I am not happy that I had to get a whole new mirror on the passenger side when the only part that was broke was the cover. The turn signal light worked fine, the mirror defrosted and the signal that a car More

by MAYOLAVELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maron Wiley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Ken Ganley Westside Imports responded

Maureen, I am sorry the damage to the side view mirror extended into the base of the unit. Because so, the only choice was to add this part of the side view mirror to the repair. Please contact us if you would like us to share a parts diagram of the pieces that make up the side view mirror assembly. -Mark Rosko

February 04, 2025

She was okay. Did not seem super friendly, that day. Some of the other advisors are better. More

by APSCHMIDT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

February 03, 2025

sales was easy at purchase, finance was great, service manager was very helpful at last service. great dealership More

by CORYMCCONVILLE
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlo Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasser Deif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

February 01, 2025

it's okay. people friendly.the lounge has a TV which no one seemed to know how it worked. after 45 minutes, someone figured it out More

by C_RASSIE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 31, 2025

Jazmin was very helpful and pleasant, and the work was done in a timely manner! More

by NJKING77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 31, 2025

Amanda is not only a good listener and friendly, she has some darned awesome knowledge and knows of what she speaks. A delight and joy to boot!!! She is a reason to keep coming back. And, of course, there More

by YOGINAN
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 30, 2025

My car is not fixed They reset the computer that’s it still having same issue Very disappointing More

by CRAMOS269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maron Wiley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Ken Ganley Westside Imports responded

Carmen, Thank you for your time to take my call and answer our questions regarding the issue. The next step of the diagnoses has been answered and the special order part has been placed. Talk with you soon when the special order part arrives. -Mark Rosko

January 30, 2025

The service department is outstanding. Knowledgeable advisors and good technicians who do the job right the first time. I trust our Subaru to them and take it nowhere else for service. More

by John and Amelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Ken Ganley Westside Imports responded

Thank you so much for your kind words. We really appreciate it your business. Have a great day!

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