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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.7
899 Reviews

899 Reviews of Ken Ganley Westside Imports - Service Center

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December 21, 2024

Completely bad experience. Awful. I would’ve gotten better service at Autozone. My issue was a tire that was losing air. If the back and forth I went through just for that (i More

by HBCBMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siebert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

The team at Ganley was friendly and welcoming and kept me informed throughout my service appointment. More

by DAVID.W.SAUNDERSOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Oil change service is always efficient and team is friendly and keeps me informed of how long it will take when waiting. They also do a maintenance checkup which is nice. However they price quoted f More

by MARYBENKO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASMIN PARKS
December 21, 2024

Nik couldn’t have been nicer and was very understanding of my situation. I hope Ken Ganley Subaru knows what a wonderful employee they have in Nik. More

by Kate Bykowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Dylan was so great to deal with. Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the More

by DENICE.HUNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Cairelli
December 20, 2024

After trying 2 other Subaru dealerships in the area (within 50 miles) I came back to Ganley Westside Subaru. The reason I came back is because their service department is so much better. Sales are gr More

by CLIFFORD.PRUSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

95. 00 bucks for an oil change is way too much. The only reason we bought the car is Sherry Workman, and she is gone now More

by JOMA6537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sherry workman
December 19, 2024

I am really happy with the service I receive. Everyone treats me well. I would not come from Avon if it was not good. More

by JSHARON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Very help full . Got an appointment quickly to take are of my headlights. wait was not very long More

by Gerry7904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Aunna ALWAYS goes above and beyond to make our Subaru service easy and perfect. The whole team is great! More

by RRANDALABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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