Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Experience was great,.....Chris Johnson was so very nice, knowledgeable and very professional. Will recommend Ganley and Chris to everyone who is looking for a new vehicle. knowledgeable and very professional. Will recommend Ganley and Chris to everyone who is looking for a new vehicle. More
I thought my oil level was down a quart & asked service if this was normal for a car that had only 1900 miles on it. Elton took the time to explain that some cars do this when new & it was perfect service if this was normal for a car that had only 1900 miles on it. Elton took the time to explain that some cars do this when new & it was perfectly normal. He said he would top off the oil & do a quick check of the other fluids as no charge. 30 minutes & one cup of coffee later, the car was done and he even had it washed! I am very pleased with the professional manner of your service department & the extra effort they put into each service. More
Excellent, thanks for the quick response and getting my needs met. I really appreciate what you have done, and the drive of the car. I always will choose BMW because it is my favorite car. needs met. I really appreciate what you have done, and the drive of the car. I always will choose BMW because it is my favorite car. More
Trey was very knowledgeable about his products. He gave me accurate information and was able to guide me in the right direction for purchasing my 2013 Sonata. Everyone at Ganley Westside Hyundai was very f me accurate information and was able to guide me in the right direction for purchasing my 2013 Sonata. Everyone at Ganley Westside Hyundai was very friendly and enjoyable to be around for the time I was there to sign the papers. More
Laurie is a class act! I would buy whatever car she is selling. I came to Subaru because of her, not the product. Unless she goes to work at Ferrari, I will always buy from her and recommend her. Bob w selling. I came to Subaru because of her, not the product. Unless she goes to work at Ferrari, I will always buy from her and recommend her. Bob was also very friendly and non intimadating. More
Pete and Trey were very great to work with. It was the least painful car buying experience I've ever had and as long as they are there when my lease is up in 3 years I will get another Hyundai from the sa least painful car buying experience I've ever had and as long as they are there when my lease is up in 3 years I will get another Hyundai from the same place. It was great to work with them. More
Ganley Imports obviously understands the importance of Customer Experience. Everyone on the phone was courteous and quick. Every time that I called VW Service, a person answered the phone (Candace), not Customer Experience. Everyone on the phone was courteous and quick. Every time that I called VW Service, a person answered the phone (Candace), not a recording, and helped get me to my service advisor (Keith) in a timely fashion. The diagnostic path taken by Keith and his mechanic was logical. Keith was very straightforward with the results of the entire investigative process to determine the issues with my daughter's 2001 Jetta (Odo=220,000 miles!), but not "pushy". He made a rough estimate of the repair costs of the items that his mechanic verified or suspected would benefit the condition and performance of the vehicle. Keith was very understanding when I chose not to have any of those repairs done at this time. More
This was a completely satisfying experience all the way This was a completely satisfying experience all the way from how I was greeted when I arrived, to keeping me informed on the costs of the services, This was a completely satisfying experience all the way from how I was greeted when I arrived, to keeping me informed on the costs of the services, to applying coupon and discounts to make the pricing even better. the facility is very nice and comfortable...top of the line! Thank you for making my first visit to Ganley the first of many...I have friends in my area with VW's also and will recommend your dealership service dept. to them. Thanks again my car is my pride and joy and it is nice to see someone else treat it that way too!!!!! More
Summer and everyone else at the dealership were very knowledgeable and helpful during my service appointment. They discovered that I needed a replacement tire and ordered it so I could have it put on m knowledgeable and helpful during my service appointment. They discovered that I needed a replacement tire and ordered it so I could have it put on my car the next day! More
Chris is a professional salesman, a good listener and open for a fare deal. Thant is way I strongly recommend Chris for any body looking to buy a new car. It is a pleasure to do business with him. T open for a fare deal. Thant is way I strongly recommend Chris for any body looking to buy a new car. It is a pleasure to do business with him. Thanks, Mihaela More