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Ken Ganley Westside Imports
North Olmsted, OH
3,634 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits.
The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision.
We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars.
Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs.
Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job.
Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
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Thursday Closed
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Showing 3,634 reviews
August 21, 2013
The service team at Ganley is friendly and helpful. They go above and beyond to help solve the problem and take away any inconvenience. Great job!! go above and beyond to help solve the problem and take away any inconvenience. Great job!! More
by zoe7488
Employees Worked With
Keith & Bill, Billy Loesch, Keith Rivers
August 20, 2013
Both Sales Professional (Tara) and Manager (Rob) were very helpful and supportive in meeting our needs. The one aspect I would say was less desirable was the sales technique used to sell the extended wa very helpful and supportive in meeting our needs. The one aspect I would say was less desirable was the sales technique used to sell the extended warranty. I simply don't agree with having to make an immediate decision on any product of that magnitude of cost. I know this is 'standard' practice at most dealers, but if you want to differentiate your service you would come up with another approach. Frankly, that was the only negative of the entire process we had. Now that I got to Step 4, I feel the need to add an additional complaint. The fact that i need to create an account on DealerRater in order to provide feedback is ridiculous! More
by gwramba
Employees Worked With
Tara Chambers
August 20, 2013
I came in for an oil change and to repair a broken taillight. There actually was a problem with wiring, It was fixed efficiently and I was on my way taillight. There actually was a problem with wiring, It was fixed efficiently and I was on my way More
by Katiern45
Employees Worked With
Kieth, Keith Rivers
August 18, 2013
Was greeted by sales person immediately. Information given about cars was extensive and informative. Sales personnel very patient. Andy was a great help in assisting with choice of car and following t given about cars was extensive and informative. Sales personnel very patient. Andy was a great help in assisting with choice of car and following through to final sale. More
by irmihummel
Employees Worked With
Andy Clark
August 10, 2013
Professionalism at the highest level. An excellent service appointment and they were genuinely helpful and courteous. Service was performed in a timely matter and I was kept informed at all times of service appointment and they were genuinely helpful and courteous. Service was performed in a timely matter and I was kept informed at all times of the work being completed More
by Tmmusial
Employees Worked With
Chris and Victoria
August 09, 2013
Keith genuinely listens and appreciates what customers go through when problems come up. He is probably the greatest asset Ganley has because he solves them! through when problems come up. He is probably the greatest asset Ganley has because he solves them! More
by honeycrisp
Employees Worked With
Keith L in Service
August 06, 2013
Everyone at the dealership and especially Chris and Anthony were outstanding. WE ARE VERY HAPPY WITH OUR PURCHASE. The dealership has very friendly staff and they seemed to be happy doing their job. Anthony were outstanding. WE ARE VERY HAPPY WITH OUR PURCHASE. The dealership has very friendly staff and they seemed to be happy doing their job. Thank you. More
by MCCXXI
August 05, 2013
The original work was scheduled for Monday at 4:30 pm, but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil ch but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil change & transmission change were completed in no time, and the cause of the stalling was because I had disconnected the battery for a few hours over the weekend while installing new speakers. They reprogrammed the idle state for me, thoroughly explained what had happened, and now everything is great. More
by mblackwell264
Employees Worked With
Ralph Harding
August 01, 2013
The tire specialist who went for a drive with me to evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the servic evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the service desk, gave me quotes on a couple of Yokohama's and a Bridgestone. After doing some of my own "tire research" last evening I think I would prefer to purchase a set of Michelin Primacy MXV4(H)'s in our tire size (P225/60 R17). I plan to recontact your service persons to see if they can get these tires for me, and give me a quote on them. (I believe Ray said he will not be in Thursday or Friday (8/1&2/2013). Roy Tew (Margaret's Husband): Cell Phone 216-496-0683 More
by RoyTew
Employees Worked With
I believe Ray and Rachel help me out at the service desk.
