Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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We were very satisfied with our experience at Ganley. Gary was very friendly and helpful. He was very honest and informative about the car choices we were interested in. He was very accommodating durin Gary was very friendly and helpful. He was very honest and informative about the car choices we were interested in. He was very accommodating during the entire process. More
Awesome experience with sales and service. Great with customer service a very friendly staff who are very attentive and not pushy. For sure recommending this dealership to friends. Love the Passat. customer service a very friendly staff who are very attentive and not pushy. For sure recommending this dealership to friends. Love the Passat. More
Brooks and Frank along with Franks brother were extremely thorough from when I initially came in to discuss the type of BMW I would lease, the test drive demonstration and my own test drive of a 535Ix, instr thorough from when I initially came in to discuss the type of BMW I would lease, the test drive demonstration and my own test drive of a 535Ix, instructions on how to use this amazing vechicle, along with general extreme pleasantry when dealing with everyone including the business manager. All in all a very rewarding experience. Terry Kratzer More
We were totally satisfied with how Jay handled our trade-in (a very fair deal), and new car purchase! He was very diligent in keeping in touch with us about the progress of the car getting to the dea trade-in (a very fair deal), and new car purchase! He was very diligent in keeping in touch with us about the progress of the car getting to the dealership, and in general, very good with communications. He was always "on top" of things; a very good salesperson. We gave this the excellent ratings because , firstly, we love BMW's...this is our fourth one! Also, the purchasing experience, with Jay Trainer was smooth and enjoyable! His knowledge of the vehicles was very good, which is so important when purchasing a new vehicle. The service department is also excellent and always gets our car in for service in a very timely fashion. Everyone we encounter there is friendly and hospitable. Thank you for another great experience! George and Sally Bescak More
I had a great experience at this dealership. The entire staff was extremely friendly and helpful. The first time I visited was right around closing time and they were willing to answer my questions without staff was extremely friendly and helpful. The first time I visited was right around closing time and they were willing to answer my questions without trying to rush me. When I came back the next day to test drive they were fantastic. One woman I had talked to for a millisecond the night before remembered my name and exactly why I was there. They have great personal service. They were not trying to push anything on me at any point, and price negotiations were simple. Mikey was a fantastic salesman, and he truly knew what he was selling inside and out. I cannot say enough positive things about this dealership. It was completely different from any car experience I have ever had, and I will be sure to go back there when I am car shopping in the future. Their respectful attitudes, friendly atmosphere and fantastic cars sold me! They are living proof that you don't have to be a sleazy car salesman to make a sale. More
Great experience. It took less than an hour to agree to a price, and when we went in the next day to sign the final papers and pick up the car, there was no pressure whatsoever to buy any of the additional p price, and when we went in the next day to sign the final papers and pick up the car, there was no pressure whatsoever to buy any of the additional plans or packages. (They were offered to us though. )We were out the door driving our new Sonata in no time. This is our 3rd time buying a Hyundai, and we'll definitely return again. More
I called to check the price on the 2013 Impreza 5 door, and Kevin was extremely helpful on the phone. I called back with more questions, and Woody was able to return my call with specific answers. (Colors, and Kevin was extremely helpful on the phone. I called back with more questions, and Woody was able to return my call with specific answers. (Colors, price, the exact features on each car) When I got to the dealership, my car was pulled up out front and ready for me to check out. I was able to take it for a test drive, then get right down to paperwork. Everything was explained and easy to understand. Woody got me a full tank of gas while I was waiting to finalize paperwork. He made sure I knew that I can call or email with any questions that come up in the future. I would highly recommend working with Ganley Westside Imports. More
Wow! What an exceptional dealership with the most accomondating professional sales team we have ever been involved with. From Lee(sales person) and the presentation and representation of the car to J accomondating professional sales team we have ever been involved with. From Lee(sales person) and the presentation and representation of the car to John (sales manager) who worked diligently for the best bottom line price to Dave ( finance guru) was such a great delivery that we bought 2 cars instead of 1. They all treated us like we were royalty. We went back 4 times total and enjoyed each vist more than the previous. We almost bought a 3 rd car for our son but he wants to wait for the Beetle convertible turbo. We are looking forward to continue to keep our business with Ganley West Side Imports. More
Your staff is kind and Courteous. They proveided quick service which is important because I took the car in on my lunch break. Nice reception.They also Helped me set my clock. service which is important because I took the car in on my lunch break. Nice reception.They also Helped me set my clock. More