Ken Ganley Westside Imports

The rating given was because the service was outstanding! We are looking forward to purchasing a vehicle for our daughter in September. Great staff this was our second purchase. Hey when you have a great We are looking forward to purchasing a vehicle for our daughter in September. Great staff this was our second purchase. Hey when you have a great dealership like Ganley Westside Imports why go enywhere else? More

I brought my car in for a forty thousand mile service and Bill was extremely helpful in getting me a rental car along with completing the service in a timely manner. Bill was extremely helpful in getting me a rental car along with completing the service in a timely manner. More

I was very happy with my experience. I was met right at the door when I walked in and I was shown right to the car I had liked online. The employee that showed me the car was friendly and made me feel comf the door when I walked in and I was shown right to the car I had liked online. The employee that showed me the car was friendly and made me feel comfortable and was not pushy. More

The Service department is terrific but I will never buy a new car from them again. When I bought my new car, I had a good experience with Sales but not Finance. The whole process took 3 hours because of mult new car from them again. When I bought my new car, I had a good experience with Sales but not Finance. The whole process took 3 hours because of multiple errors in his paperwork. I even had to go back to sign a paper he forgot! The Finance people were rude and incompetent More

Compared to my previous experience at a Lorain County dealer, this service visit was a big improvement. They have a system, and although they had lots of cars in for service, my wait was only about an h dealer, this service visit was a big improvement. They have a system, and although they had lots of cars in for service, my wait was only about an hour for a diagnosis. My "check engine" light problem does need another appointment, but they were friendly and kept me informed. The waiting room was pleasant and there were plenty of stuff to read and TV to watch, and free WiFi, which I took advantage of. I must say, however, that charging customers $0.50 for a cup of coffee is pretty annoying when your repairs will likely be in the $100's. All in all, I was satisfied with the experience and I will return for service. More

Sarah was very friendly, extremely thorough going over the booklet, showing how the various features on the car worked, connected my wife's cell phone to the car's Bluetooth. the booklet, showing how the various features on the car worked, connected my wife's cell phone to the car's Bluetooth. More

Was very happy with all aspects with this dealership. Tom our sales person was very friendly and helpful. He answer all our questions and was very easy to work with, didn't feel pressured at all. Was also our sales person was very friendly and helpful. He answer all our questions and was very easy to work with, didn't feel pressured at all. Was also very happy with the finance department Bob. He got us a very good rate and stayed with all the requirements that we requested. Would definetly work with this dealership again! More

Leasing my new Tucson could not have been easier. I told Joel that my goal was to exchange my Sonata for a Tucson. My concern was being able to keep my payment at or near what I was currently paying and to Joel that my goal was to exchange my Sonata for a Tucson. My concern was being able to keep my payment at or near what I was currently paying and to come up with no money out of pocket. Joel was able to accomplish that. The color of Tucson that I wanted was in Columbus. They got the vehicle for delivery to me. Joel explained all in the ins and outs of the Tucson and even paired my phone for me so that I could use bluetooth. It was a pleasure doing business with Joel and Ganley. More

We were called by Vicki who informed us of our VIP status and that they had sign and drive where we might be interested in a newer model vehicle. She was tremendous on giving us information and setting up ou and that they had sign and drive where we might be interested in a newer model vehicle. She was tremendous on giving us information and setting up our appointment. When we arrived she introduced us to Chris Whitt who was outstanding. Chris was tremendous in his knowledge of the vehicles and his service to us was even better as he gave us some options to consider. Chris was the best sales representative we have experienced at Ganley. We purchased an Eos Volkswagen. More

i leased a new subaru 3 years ago at this dealership and all my needs were met so i came back and very happy i did all my needs were met so i came back and very happy i did More