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Ken Ganley Westside Imports

North Olmsted, OH

4.8
3,460 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,460 reviews

November 09, 2023

Great people to deal with. Would recommend them and the dealership to anyone looking to purchase a new car. More

by THERESA.KINDEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Ken Ganley Westside Imports responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai North Olmsted

November 09, 2023

I don't know Robert Brown. These survey texts will not stop. My experience with the dealership has been awesome to date, but this incessant follow-up is off putting. More

by JILLMFOWLER
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown
Nov 11, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Someone from our staff will be reaching out to you in the very near future.

November 06, 2023

Rachel was amazing! We had to wait for financing initially and she worked it out and pushed it through so we did not have to wait as long as we in initially anticipated More

by lizbreu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Ken Ganley Westside Imports responded

Thank you so much for the kind words about Rachel. We're happy that you received excellent customer service. Thank you for leaving us a 5-star review!

November 05, 2023

Karl was awesome. First class service from him across the board! I would recommend him to all my friends! Just really super! More

by Melliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Ken Ganley Westside Imports responded

We certainly appreciate your recommendation, and we're happy that Karl was able to provide you first class service. Thank you for your review!

November 05, 2023

Very customer service oriented. Dylan was a great source of information and a great help in educating us on the features of our new car More

by MWHOTZ72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Ken Ganley Westside Imports responded

Dylan does a great job helping our guests find the right vehicle. We're happy to hear he was able to help you too. Thanks for leaving us a review!

November 04, 2023

Malik was an amazing salesman! He kept in contact with us and made my husbands dream come true! From walking in the door to signing the papers we have never had a better experience More

by Gillen2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2023

Our sixth vehicle at this dealership. Great service. Matt is awesome. Very happy with the experience. More

by cwvarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2023

Friendly and up to help coustmer in any way or shape very good place to shop More

by MAZEN.YOUSEF1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (440) 734-2000.

Nov 05, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2023

The customer experience is always super simple and very friendly. The staff is always super welcoming. More

by kelsey.watroba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Mathews
Nov 04, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2023

I will always go back for my next car. Great Fair Honest. I am very happy with my purchase. More

by RSCHESTAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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