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Ken Ganley Westside Imports

North Olmsted, OH

Overview
Employees
Reviews
Vehicles
4.8
3,459 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,459 reviews

November 26, 2023

Everything was great except the finance guy didn’t submit our loan to VW for almost 3 weeks and I had to call him before he did it! We didn’t get the paperwork for the plates until the day they expired whic More

by Jmilanc78
Recommend Dealer
No
Employees Worked With
Carlo Matos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Prosser
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Nov 28, 2023 -

Ken Ganley Westside Imports responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Nov 29, 2023 -

Ken Ganley Westside Imports responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 26, 2023

Sales gal was excellent and has been helpful since. All personal I have delt with including service people have treated me very good. Hopefully I won't have to see you guys for 5yrs when I come to tra More

by BER752
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrstin Sparenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Ken Ganley Westside Imports responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Ken Ganley Volkswagen North Olmsted

Nov 29, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2023

We were treated great and will recommend to all our friends and everyone to purchase a. Vehicle at Ken Ganley!! More

by RJAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrstin Sparenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Keyes, Kevin Duffin
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Nov 27, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

Nov 28, 2023 -

Ken Ganley Westside Imports responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

November 23, 2023

They were very friendly and helped me find the car I wanted! I'm happy I choose this dealership to get a new car. More

by toddkozak55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Swander, Felix Frances
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Nov 24, 2023 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2023

The follow-up (and follow-thru) needs to be prioritized more which will undoubtedly lead to an increase in business More

by LAQUANIA.GRAHAM
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlo Matos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carnegie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John is wonderful!
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Nov 24, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 21, 2023

Great salesman. Scott Wnek went out of his way to get me the car I wanted. He did a great job helping me. More

by ZCATHIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wnek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Nov 23, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 20, 2023

They were very professional and friendly knowledgeable and helpful and I would recommend them to friends and family More

by TKIRKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Bly
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Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 20, 2023

Great service, Jackson COULDNT have been better. Lol, it was a great experience, im not sure how to add to that. More

by Rodandreel72
Recommend Dealer
Yes
Employees Worked With
Jackson DeNunzio, Jackson DeNunzio
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Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2023

Knowledgeable and courteous staff in every position. Facility was clean and comfortable. Easy to acc. More

by OLBRYCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warshawsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2023

found the car i wanted for me and had it shipped in. all the staff were super nice and accommodating More

by NO-REPLY12G3398OLD3R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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