Back

Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,779 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
Contact Dealership

25730 Lorain Road

North Olmsted, OH

44070

Directions

By Type

Showing 3,779 reviews

January 30, 2025

The staff were very friendly. They were quick to assess the problem of my car and give me a straight forward answer. Will continue to go to them. Customer service was excellent. More

by mariahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 29, 2025

It was obvious Jason is doing a great job due to how great the service dept performs. More

by AMDOODAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your business!

January 29, 2025

Texting communication was short… even felt like I was annoying her with my communication. While making the appointment, you should let people know that it’s going to take ALL day! ALL OIL CHANGES should More

by BOEHM.JULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Nowakowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

We're sorry you did not have a positive experience with us. Thank you for leaving a review. It helps us improve.

January 28, 2025

Jasmine is knowledgeable, courteous, and knows how to solve problems efficiently. She is a credit to your service department. More

by KEVMORIAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 28, 2025

Two guys brought my car out. Therefore both driver and passenger side had snow on the floor mats. I still had to clean off my windshield. Therefore both driver was soggy paper st More

by jakehopkins687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maron Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Please give us a call at 440-734-2000 to discuss. This is not our policy so obviously it was not followed. Our service manager would like to discuss with you. Thank you.

January 28, 2025

First I would like to recognize Willie who I called first. Very professional. Then I arrived a saw Chris who started me on the path to new tires. Seeing that I usually work with Aunna, he connected us. More

by DEBORAH.PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schreiber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 28, 2025

Got car serviced. I bought some accessories for interior. New cabin filter. Now the fan is ticking since the new filter was installed. Very annoying while driving. Hav More

by KINGSBURY.DOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your review. Please bring it in and we will diagnose it for you.

January 27, 2025

Always happy to have them service my car. I am always met with kindness and a thorough run through of what is going on. Will continue to bring my car back and look forward to eventually getti More

by John Minute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 27, 2025

Excellent service staff. Very friendly, courteous, and accommodating....especially Dominique. She has a pleasant attitude towards customers. My deflated tires were fixed ri More

by V.C.LOPEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 26, 2025

You put on the wrong tires. I asked for assurance weather ready tires, but you installed Bridgestone ecopia tires. Matt made it ok by giving me $100 off my next service since th More

by RONALLEN2896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your review.