Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very accommodating and friendly. A very nice selection of autos to choose from and a variety of models in different price ranges. A very nice selection of autos to choose from and a variety of models in different price ranges. More
Roger was super friendly and helpful. Between his knowledge for cars and the jokes we shared, him and the rest of the team made my experience such a pleasurable one!! Between his knowledge for cars and the jokes we shared, him and the rest of the team made my experience such a pleasurable one!! More
Tom Matthews has been our Sales agent for everything we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. we've done at Ganley Westside Imports, including two vehicle leases and a used vehicle purchase of our second leased vehicle when the lease expired. Tom has never NOT put 100%+ effort into everything he's ever done for us. We know this has been with the assistance of management, including Carlo Matos, on one of our leases, but our most direct interactions have been with Tom. Igor Zaiats not only made our purchase contract and financing signing as pain free as possible but, when our original financing fell through, Igor made a number of phone calls and secured us a better auto loan with significantly lower interest that ultimately saves us a few thousand dollars on the total cost of our purchase. So from our perspective, there isn't a division within Ganley Westside Imports that DOESN'T make every effort to come through for the customer. Yes, it serves their bottom line as well, all dealerships make sure of that, but they dealt with us pretty straight forward. We gave them exactly what we were looking for, and they came through with no struggle or obstacles, we were done in less than two hours, if I remember correctly - and most of that time was spent waiting for Igor to take care of several customers' paperwork ahead of us. We've always appreciated Ganley Westside Imports, and will always go to them first for anything we need in the future. More
We came in looking for a verified used car, but we wound up leasing a brand new car and our payments are less than they would have been if we purchased certified used. Our sales person, Malik, went over opt up leasing a brand new car and our payments are less than they would have been if we purchased certified used. Our sales person, Malik, went over options for both and didn’t pressure us either way. The experience was fast, but not rushed. The finance manager was also great. We were shown all the options and how to pair our phones and set up Subaru StarLink on site before we left. Highly recommend and we will be back next time we are in need of a vehicle. More
Efficient, polite, knowledgeable, quick is how I would describe my overall experience at Ken Ganley Imports. describe my overall experience at Ken Ganley Imports. More
Chris was great to work with and the reason we came back to buy it from him. The financial person I wasn’t happy with since he tried to throw away a paper with all my information including s.s. number when to buy it from him. The financial person I wasn’t happy with since he tried to throw away a paper with all my information including s.s. number when I asked for it he seemed bothered by it. There should be a more secure way to handle this. More
My Sales person (Malik) was GREAT, the finance person (Igor) was also very good. I believe Asif Kassam is the manager, who helped me a couple of times when Malik was unavailable. (Igor) was also very good. I believe Asif Kassam is the manager, who helped me a couple of times when Malik was unavailable. More
Everyone we worked with were friendly and helpful. It was sincerely a good car buying experience and would recommend Ganley Hyundai to anyone looking for an automobile. It was sincerely a good car buying experience and would recommend Ganley Hyundai to anyone looking for an automobile. More
The people are very friendly and answer any questions. They go above and beyond to help make the process easy.With past cars used the service department and they are the same They go above and beyond to help make the process easy.With past cars used the service department and they are the same More
I lost faith in Hyundai. The engines are terrible, and they promise you to fix and the bottom line as they don’t. I’ll never buy another Hyundai in my life. The engines are terrible, and they promise you to fix and the bottom line as they don’t. I’ll never buy another Hyundai in my life. More