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Ken Ganley Westside Imports
North Olmsted, OH
3,460 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits.
The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision.
We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars.
Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs.
Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job.
Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,460 reviews
September 03, 2024
Everyone I dealt with was very professional and wonderful. Tom was very nice and wanted to be sure I knew all the details of the car as well as Amber wonderful. Tom was very nice and wanted to be sure I knew all the details of the car as well as Amber More
by JPETTYBONES
Verified Customer
September 01, 2024
Excellent experience, everyone was attentive and friendly. Customer service was great throughout. I will be back for my next car. friendly. Customer service was great throughout. I will be back for my next car. More
by DAD2DYLAN
September 01, 2024
Friendly helpful nothing to say -'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxx'xxx'xcxccccccccxcvvvv:;b;bbbnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn -'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxx'xxx'xcxccccccccxcvvvv:;b;bbbnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn,nn,bnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnbnn%gggggggggggggggggggghgguuiiiiiiiiuuiiiuiuiuuuuuuiiiuuuuuuuuuuuiiiiiiiiiii>>iuiiiiiuuuiiiiiiiiiiiiiiiiiuuuuiiiiuufdddddddddddddddddddddddddddddddrrrrrrrtttttttttttttttttttttttttttttttyyyyyyyyyyyyyyy_yyyyyuuuuuuuuuuuuiiiiiiiiiiiiiiiiiiioooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo[ooooooooo More
by TLYONS8810
September 01, 2024
So easy to deal with. I love my car. Would go back for my next car. I love my car. Would go back for my next car. More
by GTPOLLACK
Employees Worked With
September 01, 2024
I had a horrible experience, and have told friends, family, and colleagues to stay away from Ken Ganley Volkswagen in North Olmstead. The sales woman was not prepared to sell a used Kia she was not fam family, and colleagues to stay away from Ken Ganley Volkswagen in North Olmstead. The sales woman was not prepared to sell a used Kia she was not familiar with car and logistics. She and her manager Doug screwed up on paperwork, even when I pointed out on the point of sales was written incorrectly and did not include the $12,000, plus $1000 I was putting down as cash. The kept trying to talk my into financing with them at 7.99, when I found financing for 5.94 with my credit union, which Sonja said couldn't be since she looked it up online. I have great credit and absolutely did get it at that rate! The last time I went to look at the car (third time) I was with my boyfriend and we realized that the cooling seats did not work properly on passenger side and that there also was some type of mud/cement that if scrubbed hard with my nail would come off, there were several places on back. When we asked her about them she said that's what you get buying a used car. I was confused... there's no expectation that the car would be detailed and clean?? Also, no one bothered to clean the pop up shade on the moonroof that was covered in cotton. Absolutely no sense of any kind of detail to make it look new. I was the one to ask about extended warreny and tire protection etc, these are plans I believe in and usually purchase with a car. I asked Sonja, Doug, and Loius for brochures on the warranty plans. None could be found, and also Loius never explained the different warranties and deductibles offered. I didn't even catch that until another finance guy from Hyundai was going over paper work! Why would I choose a $250 on a warranty that if I paid less than $400 more, there was 0 deductible. Make that make sense! I feel that they thought I was a dumb women and they could treat me any old way. I'm an educated teacher with a masters who is by no means dumb or who enjoys people who underestimates her intelligence. There are SO MANY things I was unhappy with, but that would be a small book to include it all. But one last screw up, Loius and Sonja did paper work that never included my $1000 down to hold the car. I was offered back to my debit, but I wanted that included to lower my monthly payment, but was told it was too late. So much more... so again I advise everyone to stay away from this specific location. I can only hope that other Ken Ganleys have much more caring and honest workers! More
by DEBJUST4FUN
September 01, 2024
Good experience. Fast, smooth, friendly. Took my trade and seemed to give me ok value Fast, smooth, friendly. Took my trade and seemed to give me ok value More
by JOHOWARD58
August 31, 2024
Friendly staff, clean facilities and willing to work with you and get you the best deal. you and get you the best deal. More
by SHELISE318
August 29, 2024
First class, professional, and helpful dealership! (Amanda, Nate and Terry). They made my experience there a pleasant one! (Amanda, Nate and Terry). They made my experience there a pleasant one! More
by Ralph Carapellotti
Employees Worked With
August 02, 2024
Everyone I dealt with at the dealership was great! ! Very knowledgeable about their automobiles and very professional! They made it easy to go through the process of leasing a car ! Very knowledgeable about their automobiles and very professional! They made it easy to go through the process of leasing a car More
by Ken Beckholt
