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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

4.9
256 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 256 reviews

January 24, 2025

My battery died in the garage and I had to figure out how to jump it so I had to charge it to get the car to start 5° below. Weather called me W and they got me in and put a battery in within an hour. Good j More

by d.lukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 01, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2025

As a lot porter at the subaru dealership, I can comfortably say that I enjoy working there, and getting my car serviced at Volkswagen was just the same. The service advisors were very nice, and we More

by Jackson Padrutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty
Jan 24, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi Jackson, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2025

Daniel walker is an amazing dealer, and he did well. This is 5 stars for him. More

by Walter
Recommend Dealer
Yes
Employees Worked With
Daniel Walker
Jan 25, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi Walter, Thank you for the kind words about Dan. We appreciate your 5-star review!

January 23, 2025

Replaced my leaky valve stem without charging me so I’m very thankful for that. The tires were brand new and put on by Bedford Volkswagen just before buying the car - but they said I would have to replace More

by Caleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Rusty
Jan 25, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hello Caleb, Thanks so much for your kind words and for choosing us to take your business. We appreciate the 5-star review!

January 22, 2025

Received honest feedback from the service adviser , she really made me feel heard . The work was done in a timely manner. More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 25, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi Jeanne, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2025

Was open on Sunday which made things easier and easy to work with Matt geraci More

by Donnyschreiber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt geraci
Jan 25, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2025

Very friendly, great work. Very good job explaining what my car needed and prices up front with no surprises More

by gardenmuffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 23, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Thanks so much for the 5-star review. We appreciate it!

January 15, 2025

Purchased a car and D’Angelo answered our questions, low pressure and was very helpful. More

by Beckles0414
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
D'Angelo, Greg & Bill
Jan 16, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

January 13, 2025

Every time I come into the dealership for anything I am always greeted and taken care of by hands down the best sales and service team I’ve ever worked with. I have bought several vehicles from them, and t More

by Dante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Matos
Jan 15, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi Dante, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

John, Ben, and Candace are exceptional individuals! I have worked with John and Ben for many years and have always felt like they are my dream team! I would highly and strongly recommend this dealershi More

by tony.lingham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Ben, Candace
Jan 05, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi Tony, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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