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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

4.9
256 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 256 reviews

February 04, 2024

Worked with us to get what we could afford and even bought us lunch while we finished up the process!! More

by Jessica_nossis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Feb 05, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 03, 2024

Robert Martin has excellent. approach and understanding of the product and brand. Very Happy with his outstanding customer service of him his manager and the whole team. More

by Betzaida C Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert martin
Feb 05, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 03, 2024

Have been a highly satisfied customer of Ken Ganley in North Olmsted! They treat you like family and always stand by their integrity and loyalty. A shout out to Ben Stroh who has always been there for us More

by R Ames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
Feb 05, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 31, 2024

Great customer service! Scheduling was easy and any questions I had were answered or I was given reference who to talk too More

by Robbbb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa
Feb 02, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2024

Great dealership. It's a pleasure to deal with them and they have a fantastic service department as well. Reese and Alexis were very helpful and I appreciate their eff More

by Bran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese, Alexis
Feb 02, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi Bran, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2024

I appreciated the follow up after our latest service appointment. Caller was very polite and cared about our experience even though we had no problems. More

by jking50
Recommend Dealer
Yes
Employees Worked With
Reese
Feb 01, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2024

Robert Martin and Carlo Matos did an outstanding job and highly recommend to others. They did a great job and I appreciate their hard work! More

by Soldier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Jan 29, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2024

The people make the difference at VW service. They are all amazing hard workers that care about their customers and their coworkers! The communication from drop off to pickup in service is key to More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jan 28, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi Christine, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2024

Very friendly and knowledgeable about the vehicles. Not pushy and listened to what my needs were and made appropriate recommendations. More

by clymerlm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 27, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 23, 2024

Matt Geraci was extremely helpful, nice and knew what we needed! Very thankful for him today and everyone else that works at this dealership. Thanks everyone!! More

by gina.gramuglia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
Jan 25, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hello Gina, We're happy Matt was able to help you find what you were looking for. We appreciate your business. Thank you for your 5-star review!

Jan 25, 2024 -

gina.gramuglia responded

Buying a car is a big deal.. at least for me.. thank you for making the process easy.. enjoyable and fast…!!

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