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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

Overview
Reviews
4.9
288 Reviews
Call Dealership (440) 734-2000
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25580 Lorain Road

North Olmsted, OH

44070

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Showing 288 reviews

January 16, 2026

This dealership is the best! They are highly communicative, easy to get ahold of, and everyone has always been pleasant to deal with. More

by katherinevankeuren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine, Jordan
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Jan 18, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2026

Very knowledgeable about their products. All the employees have been very helpful and eager to answer any questions I have had. More

by tls
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt gervasi; service people
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Jan 15, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2026

Wonderful service being checked in, followed thru when it was ready- and the representative moved my car out for me. More

by Ann McDermott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden
Report | Print
Jan 09, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hello Ann, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

GM John Ramgren and his crew are amazing. Specifically, Jordan in service was super knowledgeable and accommodating,. More

by blackbear8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
January 03, 2026

Great service and professional staff. I switched from selling dealer to Ganley as much better. More

by tergv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jan 05, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2026

Had a great experience with Ronnie. No pressure and followed up on everything we talked about. The entire process was seamless. More

by jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Brimlow
Report | Print
Jan 04, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hi Jeff, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2025

Always great service! Highly recommend! Jordan in service was very polite and service was quick! More

by perrystephanie602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Dec 20, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for your kind review Stephanie!

December 16, 2025

Brought car in for service; was welcomed by courteous representative (Jorden) who assisted in determining the replacement of car battery was covered under warranty. Encountered several staff members who More

by LUVABUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden, from service reception desk
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Dec 20, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hello Luvabug, thank you; we appreciate your feedback!

December 11, 2025

New Tiguan delivery and orientation were great. Our delivery rep Greg seems to know the latest tech features in depth and was very organized in explaining them. More

by jonw1794
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Greg
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Dec 19, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

December 10, 2025

This dealership has been nothing but helpful correcting issues from the other dealership I purchased vehicle from. 5 stars!!! More

by Vwlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris w
Report | Print
Dec 12, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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