Ken Ganley Volkswagen North Olmsted
North Olmsted, OH
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I came in for an issue with my newly purchased '16 Jetta. Lisa and Chris were incredibly helpful. I needed to get my car into a bay as soon as possible to make sure there were no major issues before the retu Lisa and Chris were incredibly helpful. I needed to get my car into a bay as soon as possible to make sure there were no major issues before the return period with the other dealership ran out. Lisa was somehow able to shove me in the next day. While I was waiting on diagnostics, I was able to chat with Chris and he gave me a ton of advice on VW ownership. Overall 10/10 experience. I will definitely be coming back if I ever need major work done... Wallet permitting More
We recently leased a new car and couldn’t be happier with our experience! From start to finish, the process was seamless. Ben on the sales team was knowledgeable, attentive, and never pushy, which made us fe our experience! From start to finish, the process was seamless. Ben on the sales team was knowledgeable, attentive, and never pushy, which made us feel comfortable and confident in our decision. The car itself is everything we hoped for—reliable, stylish, and packed with features that make driving so fun! We appreciated the thorough explanation of all the car’s technology and maintenance tips before driving it off. Highly recommend this team for their professionalism, excellent customer service, and quality vehicles. More
The gentlemen that helped me were very helpful and friendly. They made the transaction very simple. They took the time to answer all of my questions. friendly. They made the transaction very simple. They took the time to answer all of my questions. More