Ken Ganley Volkswagen Bedford - Service Center

The staff was nice, worked fast and efficient. The waiting area was nice and clean! The waiting area was nice and clean! More

Alexis Williams was my service coordinator. She listened to my concerns and gave me a window for about how long it would be. The waiting area is very clean, and relaxing. It even offered sna She listened to my concerns and gave me a window for about how long it would be. The waiting area is very clean, and relaxing. It even offered snacks/drinks which were free. My truck was completed in the window I was given. Alexis walked me out to my truck and ensured me my problem had been resolved. More

The service was quick and the service person was very friendly and welcoming. He was knowledgeable about my car. friendly and welcoming. He was knowledgeable about my car. More

Very friendly and helpful staff. Very welcoming environment. Everyone there is nice to talk too Very welcoming environment. Everyone there is nice to talk too More

It is always a pleasure visiting Bedford Volkswagen. The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedf The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedford Volkswagen. Also, Mr. George was great the customer service was great and I give it 4 stars I would’ve given 5 but there’s always toom for growth. More

Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly well conversation, attentive, patient, understanding, helpful, answered all questions clearly More

Very courteous great timing serviced my car in a great timely fashion, I was very placed.my Representative was the best 💯% timely fashion, I was very placed.my Representative was the best 💯% More

If you are looking for professionalism, competence, and courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarif courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarification or needed something repeated. Kudos to Chad! From a very satisfied customer, Cheryl Harris More

Noah provided excellent service and communicated all the items and costs in the maintenance clearly. items and costs in the maintenance clearly. More

Howard was excellent in making sure that I was taken care of while my car was in servicing. He really cares about his clients in making sure they are satisfied and made a priority. of while my car was in servicing. He really cares about his clients in making sure they are satisfied and made a priority. More