Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Volkswagen Bedford - Service Center

Bedford, OH

4.3
361 Reviews
Call Service Center (440) 439-3444

361 Reviews of Ken Ganley Volkswagen Bedford - Service Center

Sort by
July 01, 2025

They are trouble makers. Don’t come to this place. Very disappointed. They damage your car More

by vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Nadvit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 31, 2025

Good work and very professional staff. I don’t know much about cars but I sure don’t have anything negative to say. More

by C26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz. 5/5 Also the one with the bleached hair and gorgeous nails. 5/5
Report | Print
Jun 01, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We do hope we can be of assistance in the future. Take care!

May 24, 2025

Went in for a scheduled maintenance. Everyone was very polite and helpful. My wait was going to be 4 or so more hours, so they ordered me an Uber home and another back to the dealership More

by Modetallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
May 25, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Knowledgeable friendly service. Everyone was so accommodating from the time we pulled into the service department. Santino the service manager was professional and went around the More

by soozeeq50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santino
Report | Print
May 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

I had a flat tire and called to bring in my vehicle for a replacement. George was very helpful. More

by mariah8491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz
Report | Print
May 16, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Made appointment. Was taken in timely manner. Completed in great time. Washed car. Very happy. More

by js440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

The employees are very friendly and seem to be efficient when they have to order parts it takes to long and it seems to be to expensive More

by Clarence-roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
May 02, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 23, 2025

They do a very nice job. Staff is very friendly and accommodating. Today took a little longer than normal, but overall good job! More

by owensill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

Quincy is a very kind and helpful person. he got everything I needed-he gets the job done with no problem. He always has a smile .thanks for all the help. More

by martinkim216
Recommend Dealer
Yes
Employees Worked With
Quincy barker
Report | Print
Apr 23, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

Chad was very helpful in solving all my issues with my Volkswagen EOS in a short time. More

by earlstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Apr 18, 2025 -

Ken Ganley Volkswagen Bedford responded

Earlstein, thank you for your kind review, we are happy to pass along your comments to Chad here at Ken Ganley Volkswagen Bedford! We hope to see you soon!

1
2
...
37