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Ken Ganley Volkswagen Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.6
1,124 Reviews
Call Dealership (855) 530-5490
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,124 reviews

May 31, 2025

Good work and very professional staff. I don’t know much about cars but I sure don’t have anything negative to say. More

by C26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz. 5/5 Also the one with the bleached hair and gorgeous nails. 5/5
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Jun 01, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We do hope we can be of assistance in the future. Take care!

May 24, 2025

Went in for a scheduled maintenance. Everyone was very polite and helpful. My wait was going to be 4 or so more hours, so they ordered me an Uber home and another back to the dealership More

by Modetallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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May 25, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Knowledgeable friendly service. Everyone was so accommodating from the time we pulled into the service department. Santino the service manager was professional and went around the More

by soozeeq50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santino
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May 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2025

Thank you Damion Bailey and VW Service folks. I’m still in disbelief 😆🙂 Waiting for bank conversation to go well, then I will really BELIEVE it🙏 More

by taishalaney9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damion Bailey
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May 20, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Volkswagen Bedford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

I had a flat tire and called to bring in my vehicle for a replacement. George was very helpful. More

by mariah8491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz
Report | Print
May 16, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Made appointment. Was taken in timely manner. Completed in great time. Washed car. Very happy. More

by js440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Harris
Report | Print
May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Everyone one was very courteous to help with my needs, and I’m looking forward to my next visit, thank to all the staff 👍🏽 More

by jwjr63
Recommend Dealer
Yes
Employees Worked With
George , Daniel Harris
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May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2025

Eaton was a great worker and very helpful at all times , he was fast and came right to me. Very kind , positive attitude. The best More

by Telishawn Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eaton Jones
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May 13, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Volkswagen Bedford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 03, 2025

Great person who worked with me very nice and tried to accommodate me as much as possible smooth process More

by Sween
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher
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May 06, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello Sween, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2025

The employees are very friendly and seem to be efficient when they have to order parts it takes to long and it seems to be to expensive More

by Clarence-roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George , Daniel Harris
Report | Print
May 02, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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