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Ken Ganley Toyota Akron

Akron, OH

Overview
Reviews
Vehicles
4.9
630 Reviews
Call Dealership (330) 733-7511
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1395 E Market St

Akron, OH

44305

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Showing 630 reviews

November 28, 2023

Friendly, courteous, warm welcoming, knowledgeable, clean surrounding, explanatory on your vehicle, why you would need replacement and or parts More

by dianaalbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Molloy Service Manager , Michael Ash
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Dec 01, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Akron! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2023

Caleb and Noah made my experience so pleasant! I will be a loyal toyota buyer the rest of my life because of those two guys. I wish my kids were half the men those two are. Very polite and took ti More

by hedrick30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Nov 19, 2023 -

Ken Ganley Toyota Akron responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2023

Service is on time and work is completed promptly. Dealership is spacious, comfortable and clean. Technician are courteous and professional. More

by massengale_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Nov 05, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2023

Dan Maloye is the best he is always fair with me. I know when I go in there for service he will treat me like it was his car and he had to pay the bill. I love the honesty. Thanks More

by Rnps10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Maloye 5 stars
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Nov 05, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

when i arrived,they were very knowledgeable about my service warranty. They explained something about it to me.That helped More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chancey, Michael Ash
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Nov 03, 2023 -

Ken Ganley Toyota Akron responded

Hi Chris, we are very happy we could provide you with a positive experience! We hope to see you soon!

October 28, 2023

Awesome service every time. Friendly staff who keeps you updated all throughout the service experience. Nice clean facility More

by dlbrumfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Nov 01, 2023 -

Ken Ganley Toyota Akron responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2023

Wait time, quality of service, and Customer service representative who assisted us from the beginning to the end was very patient. More

by angelafinney900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dint remember his name but he’s a 5 plus!
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October 23, 2023

Your service people are also great to work with and always try to get the best prices More

by Lsyergin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Oct 25, 2023 -

Ken Ganley Toyota Akron responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2023

Mike Ash provides extraordinary, detailed and communicative car customer service. He s/b the service manager @ a minimum. He should be an Advisor to the KG dealerships. He takes ownership of the More

by Htedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Report | Print
Oct 24, 2023 -

Ken Ganley Toyota Akron responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2023

I had a terrible experience with this dealership's mechanic. They seemed completely clueless about troubleshooting issues and tried to overcharge me with bait-and-switch tactics. It was incredibly fru More

by zebstime
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ash
Report | Print
Oct 23, 2023 -

Ken Ganley Toyota Akron responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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