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Ken Ganley Toyota Akron

Akron, OH

4.9
630 Reviews

1395 E Market St

Akron, OH

44305

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Showing 630 reviews

October 05, 2017

Super nice salesman with no runaround Wasn't car shopping, just drove by and saw a car that caught out attention. Asked the salesman a simple question and I got a simple honest answer. Wen More

by Average Joe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Maylor, Roberto DiFrangia
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

We pride ourselves on great customer service and having great people work for us. Thank you for your time and for pulling in when you spotted that vehicle that caught your eye. Sounds like Roberto really took care of you in a timely unpressured manner! If you need anything please dont hesitate to call or stop in!

September 30, 2017

Car purchase We had a very positive experience at Ganley Toyota. Our salesman Roberto Difrangia was very knowledgeable and helpful and made our experience very po More

by Parapro/R.Mcclellan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Timothy Walters
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

First of all, THANK YOU for trusting us in your car buying process! Thank you for the kind words. We are glad everyone involved made the process positive and was helpful. We believe in transparency and doing things the right way, we are glad we could earn your business!

September 30, 2017

It was a great experience! This is the second time i have purchased a Tacoma from Ganley. Everyone we meet from the time we arrived were friendly and helpful. We felt that not More

by cheerioskid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Isley, Patrick O'Conner, Allison Pritt, Michael Ash, Amber Martin
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Mr. and Mrs. Kull, we are so happy to know you are very happy. We really do try everything in our power to make everyone feel special and that they are important. Thank you for all of your kind words and we hope you will come see us again!!!

September 29, 2017

Overall good. Overall good experience. Very satisfied with the vehicle, and I think Toyota is a top auto maker. Notes about our purchasing experience: They sel More

by mosbrg500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Thank you for your time and business!! We are sorry for the confusion on the mileage and will take your concerns into mind and work on our process. It is very important to us that you had a good experience and it sounds like you did even with the mileage miscommunication. Thank you for taking the time and energy to travel to Akron to buy your "new" used vehicle.

September 27, 2017

Excellent He was very friendly. The service focused on me and I got everything wanted. And i plan on buying my future vehical from him and his team. More

by Nicholas Galatoulas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, John Decker, Roberto DiFrangia
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Thank you so much for your business, we are thrilled that Roberto gave you such great service. SEE YOU SOON!

September 25, 2017

Professional We needed a car quickly. Mike & Brian helped us work out a fair deal. Then all stayed over so we could take the car home that night. More

by TIMOTHY DEBORD
Recommend Dealer
Yes
Employees Worked With
Brian Maylor, Allison Pritt, Michael Vestorsky
Nov 29, 2017 -

Ken Ganley Toyota Akron responded

Thank you for trusting us with your time and we are THRILLED that we could make your purchasing experience quick!

September 22, 2017

I wanted to buy my leased Toyota Corolla I ended up looking at the Toyota Camry's. My sales person Amber Martin was very polite and helpful! It was hard to turn in my lease car & espically m More

by Forumom!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Flanagan, Amber Martin
Sep 23, 2017 -

Ken Ganley Toyota Akron responded

Thank you for leaving this review. The used vehicle you bought came with only one key and had no mats which was calculated into the pricing of the vehicle. We will be happy to get you a very good price on a second key and floor mats if you are interested. Just contact Amber and she will help you.

September 20, 2017

Vehicle purchase made simple This was the first purchase of a vehicle I did over the internet and by phone. Robert Difrangia was very helpful and answered all my questions. I More

by Richard Zilaitis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia
Sep 23, 2017 -

Ken Ganley Toyota Akron responded

We are glad we could make you experience so fast and easy! Thanks for your business and thanks for leaving this glowing review.

September 20, 2017

Amazing We are first time buys and the experience we had at Ganley was amazing. They were friendly and willing to stay in our price range. Since we had NEVER More

by Holly L Stover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bropst, John Decker, Timothy Walters
Sep 23, 2017 -

Ken Ganley Toyota Akron responded

Thank you for this review. We appreciate your business and are happy we could help you with your purchase!

September 16, 2017

Excellent experience Everyone truly went out of their way to make the purchase a pleasant experience! I wouldn't hesitate to recommend Ganley to friends, despite the dista More

by Rfc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, David Olson, Daniel Urban
Sep 23, 2017 -

Ken Ganley Toyota Akron responded

We are so happy we could make it worht the crive to our dealership! We appreciate this review and hope you are enjoying your new vehicle.

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