Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Toyota Akron
Akron, OH
630 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 630 reviews
January 21, 2020
I bought my new car in October and Amin was my salesm. He was wonderful to work then, and now. I text him because my maintenance service came due. I text him and he took care of making my appointment. He is was wonderful to work then, and now. I text him because my maintenance service came due. I text him and he took care of making my appointment. He is always there to help me with what ever I need. I tell everyone I know looking to buy a new car about Amin. Even if Toyota isn't your first choice, stop in and talk with him. You might change your mind. It happened to me. I was going to buy another Honda, but stopped by Hanley Toyota just to look. I never made it to the Honda dealer. Amin is the best More
by marymalterer1962
Employees Worked With
Amin
June 20, 2019
New camry hybrid I highly recommend this sales department. Alex Moore went above and beyond to find the car I was looking for and the rest of the team made sure I knew I highly recommend this sales department. Alex Moore went above and beyond to find the car I was looking for and the rest of the team made sure I knew all of the tech aspects before leaving. More
by John2019
Employees Worked With
Alex Moore
March 11, 2019
Great Place to buy a car! We bought a used car from Ganley Toyota. The experience was great! Our Sales Consultant was Brian Elmore he was great. We came up to Akron from Columb We bought a used car from Ganley Toyota. The experience was great! Our Sales Consultant was Brian Elmore he was great. We came up to Akron from Columbus because they had the used car I was looking for, We contacted him by e-mil and then we drove up to look at the car. The price was great, no hassles, When we got there it was easy to buy the car. Also Brian stated he would mail second key to us, and sure enough a few days later we received the second key in the mail. I love the car Thanks Brian. Darlene More
by Darlene
Employees Worked With
Brian Elmore
February 16, 2019
Absolutely amazing Best dealership I’ve ever been to. The staff were all so caring and friendly. Ryan did everything he possibly could to make sure I Left happy, with a Best dealership I’ve ever been to. The staff were all so caring and friendly. Ryan did everything he possibly could to make sure I Left happy, with a brand new safe vehicle that I loved. He was so patient and understanding, and never once made me feel dumb or unwanted the way previous dealers did. Hands down the best place, I will never purchase another vehicle from anywhere other than here again! More
by bennett94
Employees Worked With
Brian Elmore , Ryan Urban, Denise Shanafelt
January 30, 2019
Car buying I have never had a Toyota so I decided to purchase one. Jesse Willig was amazing, patient and understanding. Provides great recommendations and is re I have never had a Toyota so I decided to purchase one. Jesse Willig was amazing, patient and understanding. Provides great recommendations and is relatable to what we were going through, having kids and things to avoid. The whole staff were very nice. More
by Ejanikis
Employees Worked With
Jesse Wilig, Lucas Willig, James Davis
December 21, 2018
Great Place, Jim was awesome!!! I would recommend Jim and Ganley to anyone. I hope to get another Toyota Highlander there when my lease is up! Jason in finance seemed honest, hrlpful I would recommend Jim and Ganley to anyone. I hope to get another Toyota Highlander there when my lease is up! Jason in finance seemed honest, hrlpful, and caring More
by bubby
Employees Worked With
Jason Bernstein, James Steffen
December 08, 2018
Great customer service Brian Elmore was exceptionally helpful during the purchase of my vehicle and has followed up with me several times as well. Highly recommend the Ga Brian Elmore was exceptionally helpful during the purchase of my vehicle and has followed up with me several times as well. Highly recommend the Ganley Toyata Team. My only suggestion is for the dealership to provide inexpensive totes for customers cleaning out their vehicles instead of a garbage bag. More
by Eddy
Employees Worked With
Brian Elmore, Patrick Zanko, Denise Shanafelt
November 01, 2018
Love my Highlander The consultant was knowledgeable,credible, and informative! I feel like I was treated fairly, and was the least stressful car buying experience I’ve h The consultant was knowledgeable,credible, and informative! I feel like I was treated fairly, and was the least stressful car buying experience I’ve had. More
by HairJeni1#
Employees Worked With
James Steffen, James Davis
October 11, 2018
Purchase of new 2018 Rav4 Jim was extremely helpful and knowledgeable. Everyone involved went above and beyond our expectations. We would definitely recommend Ganley to anyon Jim was extremely helpful and knowledgeable. Everyone involved went above and beyond our expectations. We would definitely recommend Ganley to anyone looking for a new Toyota. More
by Joe & Cindy
Employees Worked With
Kenneth Ganley, Jason Bernstein, Ryan Urban, James Steffen
September 27, 2018
2019 Avalon Everyone was very helpful , no pressure, easy to work with, very knowledgeable with the high tech options. I would recommend this dealership in a hear Everyone was very helpful , no pressure, easy to work with, very knowledgeable with the high tech options. I would recommend this dealership in a heartbeat. Thank you Ganley Toyota of Akron. More
by mlewski
Employees Worked With
Kenneth Ganley, Jason Bernstein, Patrick Zanko, James Steffen
