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Ken Ganley Toyota Akron

Akron, OH

4.9
636 Reviews

1395 E Market St

Akron, OH

44305

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Showing 636 reviews

November 01, 2024

Customer service was great. Found what I was looking for after being very specific. Dylan is great! More

by fallonnconnor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Fox , Roberto DiFrangia
Nov 05, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

They always keep me on my toes for what my car needs that I’ve forgot. More

by loragcarroll
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arron
Nov 05, 2024 -

Ken Ganley Toyota Akron responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2024

Mike ash is very helpful and answers a y questions ihave. would ho to gaey always More

by Criket1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 28, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2024

We are loyal Toyota owners due to the excellent customer service we always receive . Mike is professional, knowledgeable and very helpful. We wouldn’t take our cars anywhere else for service. More

by dmkochfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 21, 2024 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2024

Quick, polite, nice, and easy to work with team at Ganley. The online scheduling could be better, but overall I have been going to this location for service for over 15 years. More

by Baxster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Oct 06, 2024 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

Our salesperson (Deepan Sonar) was extremely helpful! I would recommend to ask for him if you’re looking for a car. More

by Dhana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deepan Sonar, Alex Moore
Oct 05, 2024 -

Ken Ganley Toyota Akron responded

Hi Dhana, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

The service department and sales staff are always very helpful. My recent service need created a danger since the taillights were not working on my 4 Runner. The emergency appointment was handled by Dan t More

by bhaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Sep 30, 2024 -

Ken Ganley Toyota Akron responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

I’m happy that service can keep my 4Runer SR5 running smoothly without errors and smooth compatibility like It’s Brand New it has over 100 thousand miles it’s Reliable because of Ken Ganley of Akron than More

by Anthony Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Michell, Kenneth Ganley, Michael Ash
Sep 30, 2024 -

Ken Ganley Toyota Akron responded

Hi Anthony, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

The entire process from scheduling online to the visit was fast, friendly and fully transparent. My service advisor who met me at my vehicle was honest on the time frame quoted and went out of her way to More

by GibsonJ312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Sep 29, 2024 -

Ken Ganley Toyota Akron responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 21, 2024

While I believe my car was properly serviced I didn't receive a courtesy wash the last two times I have visited More

by Phylnfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cuervo
Sep 29, 2024 -

Ken Ganley Toyota Akron responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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