Ken Ganley Subaru Wickliffe - Service Center

The service department solved what I thought was going to be a complicated problem quickly and easily and at no cost to me, and they arranged a Lyft ride to bring me back o the dealership so I could drive my be a complicated problem quickly and easily and at no cost to me, and they arranged a Lyft ride to bring me back o the dealership so I could drive my car home. More

Excellent. Service Dept. Technician Christopher G. and Service Writer Jason C. gave outstanding service and assistance. Service Dept. Technician Christopher G. and Service Writer Jason C. gave outstanding service and assistance. More

I had zero desire to get a new car. My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn't want a new car payment, I also didn't want to have to continue to worry about the repairs on an aging car. I took the leap and purchased a new Crosstrek. First, I can't say enough good things about Jason Ceja in service. I have never dealt with anyone in service BUT Jason, so he is completely familiar with my car and its service history. Every time I come in, we have a laugh about the time chipmunks chewed through my drive belt. Joy and Joe assisted me with the purchase of the new car. Not only does Joy seem to be a delightful human being, she knew the product in and out and was able to quickly help me familiarize myself with the newer Crosstrek features. Ganley didn't have the specific vehicle I wanted in stock, but Joe was able to secure another quickly. I love how easy things are when I go to Ganley. My trips for service have been so smooth. Buying a new car was (relatively) stress-free and painless. More

Joe at the Service Department is outstanding! ! He kept me informed every step of the way until my car was running perfectly! Great experience! ! He kept me informed every step of the way until my car was running perfectly! Great experience! More

Jason as always was very thorough and polite! Giovani, also was very polite! Thanks to both of these gentleman! Giovani, also was very polite! Thanks to both of these gentleman! More

Knowledgeable staff and mechanics. Took my 14 yr. old Forester in for servicing and was out in just 2 1/2 hours. Took my 14 yr. old Forester in for servicing and was out in just 2 1/2 hours. More

Entire experience was great, from service desk to exit. Everyone I dealt with was courteous and respectful. Everyone I dealt with was courteous and respectful. More

Giovanni was great as the Service Department was on overload. He arranged for my ride home as the service could have possibly taken 5 hours and then called to let me know it wouldn't be ready that d overload. He arranged for my ride home as the service could have possibly taken 5 hours and then called to let me know it wouldn't be ready that day but about 9:30 or 10:00 the next morning. I had an 11:30 appointment that day, he arranged for a driver to pick me up and I made it to my appointment. Also replaced the battery on my key and checked it out be sure my doors and trunk would open. Great service. More

This dealership has great service for both buying the car and keeping it serviced. Always attentive, friendly service in a beautiful showroom. and keeping it serviced. Always attentive, friendly service in a beautiful showroom. More

Every one is very nice and very clean building. Thank you for the excellent service. Thank you for the excellent service. More