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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
319 Reviews

319 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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August 09, 2024

I look for pebbles came in on an end scheduled basis with a flat tire and they were able to work me in. I appreciate it. More

by Ddraj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2024

Fast, efficient, helped obtain battery extended warranty info due to known issue with the battery associated with my make and year. Extended warranty covered all costs More

by jen.a.adamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Jen, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Nice people to deal with. Very convenient location for me for service. Good line of vehicles. More

by JJMILLER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Casella
Aug 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for choosing Ken Ganley Subaru Wickliffe!

August 06, 2024

Thorough checkup and correction of problems done right. Listened to my concerns, found the problems and fixed them. My car runs like new again! More

by edm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad to hear our team at Ken Ganley Subaru Wickliffe could get your car driving like new again. Take care and please don't hesitate to reach out if we can be of service in the future!

August 05, 2024

They're always so very helpful and I think very honest. I had an emergency I was able to drop my car off right away and they took care of it and I so appreciate that More

by Kathicallahan63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni from the service department in Wickliffe Ohio
Aug 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad to hear our team at Ken Ganley Subaru Wickliffe could assist you promptly. We appreciate your trust in us!

July 29, 2024

Giovanni is always amazing. He was able to get me in and out quickly so I didn't need to leave my car. More

by Sreilly21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jul 30, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Subaru Wickliffe. Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

I bought my car from the dealership in 2021 and have had exceptional service ever since. Reminders for maintenance as well as suggestions and opportunity to explore other cars. More

by mezzoruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are so happy to read such a great review about Ken Ganley Subaru Wickliffe! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Extremely professional, courteous, work is finished in a timely fashion, technician keeps you updated of any changes from initial estimate. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello Pat, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

They are efficient and polite. I resent the surcharge for credit card ideas I believe their profit is adequate without More

by hematologyassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Akilimali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your feedback. We're glad to hear that our team at Ken Ganley Subaru Wickliffe was efficient and polite, but we appreciate your input regarding the credit card surcharge. We'll certainly take it into consideration as we strive to improve our services!

June 07, 2024

Today was the first time I brought my car in for service. I had high expectations— and yet, everything about the experience exceeded them. The was as expected; the charges were as expected; the ease of drop More

by char.rapoport.nance
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
Jun 09, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could exceed your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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