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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
318 Reviews

318 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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September 06, 2024

Professional Knowledgeable friendly Carring Detailed oriented. Fast service Priced well great coffee a b d comfortable waiting room More

by vmhannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Akilimali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Thanks for highlighting the great service and amenities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and are glad you had a positive experience.

September 05, 2024

Efficient, courteous, thorough, and fair. I love getting service from Ganley Subaru in Wickliffe Ohio. More

by seaninecook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Sep 05, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear you had such a positive experience with our team at Ken Ganley Subaru Wickliffe! Thanks for sharing your feedback and choosing us for your service needs.

September 04, 2024

Good honest service work, the prices are reasonable and the work was completed quickly and correctly. More

by richhnizdil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Richhnizdil, thanks for the great feedback! We're glad to hear you found our service at Ken Ganley Subaru Wickliffe honest and efficient. We appreciate your support!

Sep 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Friendly and very efficient keeps you updated on your service schedule and what to expect also informed me when my extended warranty was over More

by cavasinirr.comBcBc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the positive feedback! We're glad to hear our team at Ken Ganley Subaru Wickliffe keeps you well-informed and provides efficient service. We appreciate your support!

August 27, 2024

The people at this dealership are helpful, knowledgeable, and know how to treat their customers. Appreciate the guidance and service More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Ken Ganley Subaru Wickliffe responded

Gigi, we're delighted to hear that you had a positive experience with our team at Ken Ganley Subaru Wickliffe. Thanks for the kind words!

August 26, 2024

I have my car serviced by the dealer according to the manual. They are always pleasant and accommodating, and a few times actually saved me money. Whenever transportation is needed they supply it. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear that our team at Ken Ganley Subaru Wickliffe has always provided you with pleasant and accommodating service. Thanks for sharing your positive feedback. We'll see you next time!

Aug 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Smith, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2024

Service department is great. Easy to schedule and great waiting arra and made sure everything was OK with my car. More

by joanmazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Ken Ganley Subaru Wickliffe responded

Joan, we're glad to hear our service department at Ken Ganley Subaru Wickliffe took good care of you and your car! Thanks for the positive feedback!

Aug 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 19, 2024

The Service Department was very helpful (particularly Franco). The cost of an oil change and tire rotation was very reasonable as well. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Frank, we're glad to hear that Franco and our Service Department at Ken Ganley Subaru Wickliffe provided helpful service at a reasonable cost. Thanks for the great feedback!

August 13, 2024

Giovanni explained that your mechanic cannot duplicate the symptoms. When the problem presents itself again, I was told to bring the car in as soon as possible. Giovanni represents your dealership very More

by OwnerNeil
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the review! We're happy to hear Giovanni left you with such a positive impression and we'll be sure to share this kind feedback with him. Take care and please don't hesitate to reach out if our Ken Ganley Subaru Wickliffe team can be of service again in the future!

August 09, 2024

I look for pebbles came in on an end scheduled basis with a flat tire and they were able to work me in. I appreciate it. More

by Ddraj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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