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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
345 Reviews
Call Service Center (440) 585-1000

345 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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November 30, 2024

Everyone that I encountered were friendly, courteous, and professional. The service performed on my vehicle was completed in a timely manner. I was pleased with my experience there. More

by yusuf_mujahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

I have bought 2 cars from this dealership and so has another member of my family and have been extremely satisfied in the buying process and any maintenance. Everyone has been courteous and helpful on More

by Jclair424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your continued trust in Ken Ganley Subaru Wickliffe! We're delighted to hear that both you and your family have had satisfying experiences with our team. We look forward to assisting you on future visits!

November 23, 2024

It is a good dealership. The service man I had today was great - the last one not so much. More

by J hoppert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 23, 2024

SIMPLY THE BEST SERVICE DEPARTMENT! !! Kindness abounds! I’m SO grateful. Thank you so much! More

by stevenedie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
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Nov 25, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

As always, excellent service! Timely status updates and notifications of issues. The Ganley service department is highly recommended. More

by snydercraig860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the glowing review! We're delighted to hear that our service team at Ken Ganley Subaru Wickliffe provided timely updates and excellent care. We appreciate your recommendation and look forward to serving you again in the future!

November 21, 2024

Service staff is friendly, courteous and always professional. They explain what they will do and advise, but do not oversell additional services that may be needed. More

by 1st Timer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Nov 21, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our service staff at Ken Ganley Subaru Wickliffe provided a friendly and professional experience without any pressure. Thank you for sharing your positive feedback!

November 17, 2024

Friendly and helpful. Easy to schedule online. Nice waiting area, including play area for kids. More

by joanbutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall name
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Nov 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Everyone is friendly, helpful and knowledgeable. They always accommodate me for whatever I need. I will not go anywhere else for service on my Subaru. More

by aurso98400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to know our team consistently provides friendly and accommodating service. We look forward to continuing to serve all your Subaru needs! Safe travels!

November 13, 2024

Jason is great but why do I have to write 15 words is this an assignment??? More

by Tsvach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Best service center in all of North Eastern Ohio for the past nine years. I love how I am always updated on my scheduled service as the work is being completed More

by sweetlorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your loyalty and kind words about our service center at Ken Ganley Subaru Wickliffe! We're delighted to keep you informed during each visit, and we look forward to continuing this level of care.

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