Ken Ganley Subaru Wickliffe - Service Center

I brought the car in because it seemed the transmission was taking to long to switch from Reverse to Drive. They tested the car and Robert explained that the Newer CV Transmission takes a little longer to was taking to long to switch from Reverse to Drive. They tested the car and Robert explained that the Newer CV Transmission takes a little longer to engage. I just wanted it checked and they did that. More

Took vehicle in to have accessories installed that were not in at the time car was delivered. Quality and friendliness off the staff was good. Took a bit long to complete the job as I had to wait a bit a not in at the time car was delivered. Quality and friendliness off the staff was good. Took a bit long to complete the job as I had to wait a bit after I was called to come pick up car when done. More

I was very happy with the work that was done. Everyone has always been friendly and helpful. Sorry that Suzuki filed bankruptcy. My wife and I both have Suzuki vehicles and we love them. has always been friendly and helpful. Sorry that Suzuki filed bankruptcy. My wife and I both have Suzuki vehicles and we love them. More

I had to bring my Legacy in for a fluke issue with the oil level switch (metal debris in the oil was causing false reading). I was extremely satisfied with the service I received starting from the drop of oil level switch (metal debris in the oil was causing false reading). I was extremely satisfied with the service I received starting from the drop off, getting the loaner to the final repair and pick up of the car. The issue was explained to me clearly and in great detail. I was notified in every step of the process. It was nice to have been given the choice of leaving the car there until Thursday when the parts arrived or coming to pick it up being assured it was safe to drive and bring it back in when the parts arrived. I am over the moon for this dealership and with our new Legacy. I will and have recommended this dealership to others and hope that all my service experiences in the future are as great as this one. Janet Krajc More